State Government IT Services with Rep. Paul Friel, D-Chester.
00:01 - The following program is sponsored in part by
00:04 - customer's bank.
00:14 - We are joined today by state representative Paul friel your co-sponsoring a bill that
00:17 - would streamline i t services for all four legislative
00:21 - caucuses what prompted you to offer this spell.
00:25 - Well this is something i do has been discussed for awhile and not not just within our
00:29 - caucuses but also with the you know different departments within the administration
00:34 - you know when i looked at.
00:36 - You know the i t services that the state uses from
00:39 - dhs to the department of energy the department of education.
00:44 - They're not they're on different databases there are
00:46 - they don't talk to each other we can't easily aggregate.
00:50 - Information in that i think that was really where it started was was
00:55 - the lack of
00:55 - sort of the aggregation the ease of of getting information that are in in
01:00 - different systems
01:01 - and said like you know so what are some ways that we can start to work towards.
01:05 - Making it a little more efficient a little more easy debt to
01:08 - access the data
01:09 - why do the caucuses currently have separate i t service contracts.
01:15 - Good question i mean i think it's just evolved
01:17 - over time because you know it didn't start out
01:20 - you know the world.
01:22 - Of ita it it's really how did caucuses function with
01:25 - with there.
01:27 - Was our staff with legislative
01:29 - initiatives with research and kind of as technology.
01:33 - Came on it was just
01:35 - bought into the existing system vs designed from.
01:39 - You know if you were going to design it today brand new
01:42 - and didn't have.
01:44 - Three hundred years of of
01:46 - experience it would probably look a lot different
01:49 - but it's just that legacy systems and legacy structures
01:53 - that technology fit into vs designing it's something for the.
01:57 - How technology is evolving today.
02:00 - If the
02:01 - f b i t service contracts were consolidated
02:04 - how would you
02:05 - deal with concerns regarding privacy or
02:07 - perhaps political mistrust among the caucuses.
02:11 - A
02:11 - listener can still be separation of.
02:14 - Some of the infrastructure in terms of people
02:17 - and who manages what who has access to what
02:19 - i mean and those can still be sapper are
02:21 - truly not so much the people part of it as it
02:24 - is the
02:25 - the overall that the contracts the purchasing the platforms.
02:29 - The cyber security pieces right that that that's really it
02:33 - and
02:33 - it is an inefficient way to.
02:36 - Use the system so
02:38 - i think of it more not that
02:40 - will probably don't you're not going to see like
02:42 - people are staffing it's really going to be.
02:46 - They have the purchasing power and the uniform
02:48 - platform and how cyber security in some of the
02:51 - outside threats.
02:53 - Are more concerning
02:54 - i don't really think there's a real problem between
02:56 - the caucuses the surly
02:59 - and your legislation would also
03:01 - ultimately determine what services are needed and actually work through the
03:04 - contracting with i t service providers.
03:08 - Well i i think what you have to do is you'd have to sit down as
03:11 - you know there there have to be some form of.
03:15 - A
03:15 - joint management
03:17 - team that sits down to make these decisions and say
03:19 - you know we're bidding out and and it wouldn't be
03:22 - that everything has to be uniform and just pick
03:24 - pick
03:25 - one idea
03:26 - i think what you'd say is if you're gonna do a contract with Microsoft
03:29 - re we should have a contract with Microsoft for office let's say or
03:33 - or some whatever standard things or if we're going
03:36 - to do stuffing as AI tools are coming into place.
03:39 - Where there's clutter anthropic or chatter one of these
03:42 - it's
03:43 - it's
03:44 - ok here's a tool and we're going to negotiate on behalf of the entire
03:48 - state government and not just limited just the legislature but just
03:52 - hey
03:52 - we're making a contract for the state of Pennsylvania
03:54 - that's access to all the state of Pennsylvania employees
03:57 - you know we should be able to to negotiate on behalf of all those employees
04:01 - and all those those needs and then those divisions
04:04 - and those organizations within the state the
04:07 - users
04:07 - you know
04:08 - their budget would be allocated appropriately
04:10 - but we'd be
04:12 - combining the purchasing power of
04:14 - the admit the legislature that the
04:16 - department of agriculture department of.
04:19 - Environment and and
04:20 - we'd all look at it as one
04:22 - contract one price
04:24 - and then
04:25 - whatever the group needs of services
04:27 - would be able to then
04:28 - it from there so think of it as like.
04:30 - That that consolidation of the purchasing power versus having it silent.
04:34 - When sharing
04:35 - providers do anything
04:37 - to impact the level of trust or the working relationships among lawmakers.
04:42 - Funny enough i i do think there is some benefit
04:44 - for us to get together and not be insists allowed.
04:48 - You know certainly having
04:50 - single email platform that we can all work together on.
04:54 - You know i
04:55 - think the war we can work together
04:57 - and
04:58 - between.
05:00 - You know
05:01 - the house and the senate
05:02 - cause we don't always talk to each other.
05:05 - That's not party that's both parties.
05:08 - I talked to morehouse members
05:09 - of the other party then i
05:11 - i do the senate sometimes
05:13 - but i think
05:13 - the more we can work together the more we're doing stuff together i think it's just a
05:17 - benefit so i'm a big believer now.
05:19 - How does the current situation having several
05:22 - interplay can't i t service contracts and patch
05:25 - the issue of security and privacy out within the legislature.
05:30 - Yeah and i think that's what I've seen from some of the outside expertise and i don't
05:34 - know i think the first step in the legislation is to study at right
05:37 - because we don't have the answers to this
05:40 - is
05:41 - the first thing you need to do as assessments
05:43 - and assess what the
05:45 - threats are and
05:46 - if they would be solved by
05:48 - you know pulling together or after
05:50 - those cyber threats with this third parse already security threats.
05:54 - You know or or improved or
05:56 - or hurt by doing this and and so before you
05:58 - make any move and say oh i have the solution
06:01 - the first step in the legislation is to
06:04 - let's let's actually look at this problem
06:06 - from a
06:06 - clean sheet of paper
06:08 - and say how would we design it
06:10 - if we are starting fresh today and then you could work towards that overtime
06:14 - for exactly those things like
06:16 - better
06:16 - better security better integration better better access to data.
06:22 - Have you gotten any at fiscal note or any estimates on what kind of savings can be
06:26 - achieved if these services were consolidated.
06:29 - No and i think we're a long way from that because i do think
06:32 - before we can
06:34 - even
06:34 - decide if there is any fiscal benefit
06:37 - or not
06:39 - it's the study
06:40 - what would be the best practice what would it look like if we were to do this and
06:44 - and also think you know things like the tools like AI and
06:48 - some of the new software.
06:50 - You know.
06:51 - Some folks
06:52 - here and i hear this in private industry all the time
06:54 - i hear it when we apply to the the administration.
06:57 - You could think of it oh will it cost.
07:00 - Save money will it will it cost jobs will replace people
07:05 - or you can look at as a force multiplier and say hey
07:07 - we can put tools in place that we can serve more people
07:11 - with the same resources we have so
07:13 - so i think of it was like hey we've budgeted this much money to
07:16 - get a department of transportation but maybe we can serve.
07:20 - Twice the number of people we could serve you more efficiently
07:23 - and improve provide more service for the same budget
07:27 - and i think we've gotta look at it that way where the needs that we're trying to
07:30 - address what's the budget do we have allocated for it
07:32 - and what is the best path that we could serve the most
07:36 - and
07:37 - provide the most service and i think that's where technology can bridge that and i'm
07:40 - really hoping that if we think of it that way
07:42 - you know it's a force multiplier not really.
07:45 - You know we're not looking at the save necessarily maybe
07:48 - just be much more efficient in how we do it.
07:51 - Along those lines perhaps such a bill included
07:53 - any accountability measures to make sure that
07:55 - whatever contract the state as procurer as the
07:58 - most efficient effective i i t services that we can
08:01 - get for that money.
08:02 - Yeah i think that's a big piece of one or drafting legislation just be clear
08:06 - we've outlined what we'd want to do we haven't
08:09 - the the full drafted legislation isn't
08:11 - complete yet because we do want to study this first to really understand it.
08:16 - And i'm a big believer in so i think it's going to be incremental pieces here
08:20 - but transparency access to data security are
08:24 - absolutely.
08:26 - Important to to achieve in any of the goals such
08:28 - as thought about trying to hit a fiscal note
08:31 - but
08:32 - but
08:32 - have we.
08:34 - Do we have all those protections place with the guard rails in place
08:36 - to protect privacy the appropriate security
08:39 - not just amongst caucuses but with outside third parties
08:42 - and
08:43 - you know.
08:44 - Can we get more transparency of what's going on and the state government that
08:48 - even us as legislators
08:50 - easier access to what's happening around the state
08:53 - that would be really important as well.
08:55 - Can you look at models in other states that have already streamlined their i t
08:59 - services to get a sense of what you'd like to fall
09:01 - in this legislation that you're sponsoring.
09:05 - Why think think
09:06 - soothes think
09:07 - the models is not really necessary looking at other states but maybe other
09:09 - organizations so if you look at like
09:12 - education for example in Pennsylvania and a lot of our school districts we have
09:15 - multiple school districts and some of our our ccie use and
09:20 - they have joint purchasing agreements so all the school districts
09:23 - Chester county we have ten or twelve different school districts
09:26 - but they all buy together
09:28 - through the one
09:30 - machina sm so i think of it more like that look
09:32 - at those models that we've already had to create
09:35 - both efficiencies and
09:36 - cost savings
09:37 - separate schools separate management.
09:40 - Jointly purchasing
09:42 - jointly putting together contracts
09:44 - and i think we have some models at work and work well
09:47 - and it's really seeing you know what are those best
09:49 - practices who are already employing in other parks
09:52 - and adopt those up to the the state government.
09:55 - Or your colleagues and the general assembly responding to your proposal.
10:00 - I.
10:01 - Think it's early to tell yet cause it's it's.
10:05 - You know
10:06 - i
10:06 - think the idea of it we've had a lot of discussion on it you know Kuwait.
10:10 - What is it in how far does it goes it just the caucuses do we
10:13 - do we talk about the data.
10:16 - Available statewide so i think
10:18 - folks are more interested in in in a more expansive
10:21 - view of this and i think we just got to
10:23 - kind of walk before we run
10:25 - quite honestly because
10:26 - technology changes rapidly.
10:29 - We want to really understand the impacts of this
10:32 - and really understand the goals of it so i think that study that first step is
10:36 - is doing the study and doing the understanding of it
10:39 - and that will drive
10:41 - the scope of the projects
10:42 - and it will drive what is really achievable and and it is the
10:46 - kind of the juice worth the squeeze will we see any
10:49 - improved service extra.
10:52 - You know
10:53 - security
10:54 - what what will be the unpack and we we don't really know that yet
10:58 - but but i think it's worth it's really worth us looking at it
11:02 - and.
11:03 - Trying to understand how technology
11:06 - can be used better and and we're doing it efficiently.
11:09 - At twenty ten grand jury had recommended streamlining law i like
11:13 - the idea of San Francisco and the four legislative caucuses
11:15 - and then again i'm a bipartisan group of lawmakers
11:18 - pressing issue to leadership in two thousand and twenty one
11:21 - if this hasn't been dealt with yet what can you do
11:24 - to further encourage leaders to take the issue under consideration.
11:29 - I think we've
11:30 - you know it's obviously new leaders and then
11:32 - where they're not familiar with the twenty
11:34 - enough from you familiar to twenty ten
11:35 - the twenty twenty one letter and and talking about
11:38 - you know the prince services the other services here
11:41 - and certainly there's been a lot of with the shapiro administration have been
11:45 - you know
11:46 - getting through red tape or are moving obstacle was out of the way to be faster more
11:50 - efficient government looking at the permitting process.
11:53 - That the governor has put in place it's been a
11:55 - dramatic change in how quickly we've been able to get
11:58 - it stuff done with no
12:00 - with no change in the oversight rave with
12:02 - we've still been able to protect her citizens
12:05 - same thing here i think we just.
12:07 - Think the time's right
12:08 - technologies change rapidly use technology more than
12:12 - ever did.
12:13 - As a legislature
12:14 - so i think it's an inappropriate time to take a hard look at and see what
12:18 - works.
12:19 - Where is your bill in the legislative process.
12:23 - It's being drafted.
12:24 - So so we didn't get the memo to to really get
12:28 - a
12:28 - i feel for the support of of taking this further
12:31 - and so that's why i think the next the the most important part of the
12:35 - drafting right now
12:37 - is the scope of it you know so we're
12:39 - not biting off more than we can chew as you know
12:42 - trying to get something to the legislature.
12:44 - That would be
12:45 - really broad really expansive is difficult
12:48 - so it's it's
12:48 - making sure it's in chuckle pieces that
12:51 - we understand we understand the effort it would
12:53 - take and the costs it would take to do the studies.
12:56 - Conducted studies with and with what's the angle in mind
12:59 - so it's really defining that angle to finding what we're trying to do
13:03 - and hopefully we get something out there that everybody is.
13:07 - You know it's a real bipartisan effort to say hey let's work together and
13:11 - try to be as
13:12 - efficient and use technology to advance.
13:16 - And deliver more surface quite
13:18 - frankly for the budget dollars.
13:20 - Represented palfrey I'll thank you for joining us.
13:22 - Thank you so much for your time.
13:26 - Hmm hmm.