[04.19.24] PA Latino Health Summit program on diversity in workforce development with Rafael Torres of Working to Empower People for Advancement Center and Geoffrey Roche of Siemens Healthineers
00:00 - Soak it up.
00:01 - Good afternoon, everyone. Can you hear me?
00:04 - Okay, just so, as you just heard, my name is Doctor Perry.
00:08 - I'm with the Commonwealth, Broadband Development Authority.
00:12 - and it is a pleasure to be here with you today.
00:15 - So I want to give you just a little bit of information about our panelists.
00:18 - Can you hear me?
00:20 - Okay.
00:21 - So I want you to welcome Jeffrey Roach.
00:23 - He is a heart leader is what he's known by a health care innovator.
00:28 - His leadership has shaped health care strategy and workforce development.
00:32 - With a BA from more Varian University and an executive certificate from Harvard.
00:38 - He's a force at Siemens Healthineers
00:42 - and am an advisor at the core education PBC.
00:45 - He also nurtures startups at a product X accelerator
00:49 - and influence his thought leadership at the Forbes Business Council.
00:53 - He's a dedicated father and humanitarian man, and he truly embodies leadership.
00:58 - Next we have Rafael Torres.
01:01 - He is a symbol of dedication and service in our community.
01:04 - He's a proud Marine Corps veteran who,
01:09 - Rafael's 30 year long journey has impacted
01:11 - veterans, families and incarcerated individuals.
01:14 - His enthusiasm is infectious and his skill shine in all capacities.
01:19 - For 15 years, Rafael's voice resonated through 91.3
01:24 - FM, Radio Central in Lancaster and touching many lives.
01:28 - so let's welcome them.
01:29 - Before we begin with questions, we do have a short video.
01:41 - the short video will be presented
01:42 - by the National Center for the apprenticeship degree,
01:45 - discussing the future of workforce development and skills needed.
01:58 - For me.
01:59 - Thank you.
02:40 - Just a moment.
02:43 - It is one of the workers on YouTube.
02:53 - Who appears?
02:55 - Yeah.
03:04 - You know, you,
03:06 - consider moments, or you want to like National.
03:14 - Is some person.
03:18 - Especially in LA location.
03:20 - Those are things that happen in production.
03:23 - used to happen to me when I was on 91.3.
03:26 - A firm in Lancaster.
03:28 - Oh, my God.
03:29 - And I was it many of us back in the day, we didn't have these long
03:33 - or big production crews, so I was the one answering the phone.
03:37 - But there we go.
03:54 - There are
03:55 - 160 million people in the American workforce.
03:58 - Two thirds of them do not have a college degree.
04:01 - Half of those say that they wish they did.
04:04 - They wish they had some type of credential.
04:06 - That means we have 50 million adults in this country
04:10 - who the promise of the American Dream didn't come to that.
04:14 - Instead, what we got as a country is $1.7 trillion in student debt,
04:18 - much of which is held by people who didn't finish the degree that they started.
04:22 - The U.S workforce is either stagnant, shrinking, or growing slowly.
04:27 - The workers that you need are not simply got going,
04:29 - going to be in the place that you've looked,
04:30 - the communities that you've recruited from, you've exhausted those.
04:33 - So now you need to look at communities that you haven't looked in before.
04:36 - So these are our communities of color.
04:37 - These are women.
04:38 - These are folks in rural communities, low income communities.
04:41 - We've got a really challenging time in our health care workforce.
04:44 - And the shortages that we're experiencing are truly at a crisis level.
04:47 - There are 11 million skilled vacancies in the United States workforce.
04:51 - We believe every single one of those could be filled by a talented person
04:57 - who is currently locked out of our labor market.
05:00 - That's why we're launching the National Center
05:02 - for the apprenticeship degree.
05:03 - We've always had this historic separation
05:07 - of work based learning, higher learning.
05:09 - I think one of the things that we have to grow
05:12 - a change from in America is that we make those two discrete things,
05:15 - and it makes people make the choice that they shouldn't have to make.
05:17 - Dinos are actually, unfortunately,
05:20 - faced with a pretty significant gap in terms of college credentials,
05:25 - the choice between a job and school is, dramatic.
05:30 - We have labor shortages in the same places where we have
05:33 - people who could fill those jobs, and only they didn't
05:37 - have to make that same choice between a job and a degree.
05:40 - I think we as a country have to imagine a world where that is not
05:44 - a choice anyone has to make.
05:47 - Imagine a world instead, where you could turn your job
05:50 - into a degree instead of the other way around.
05:53 - That is what the National Center for the apprenticeship
05:55 - degree is here to do.
06:01 - Oh, that was a little bit of a hello.
06:03 - Yes. Amazing.
06:06 - Anything you want.
06:07 - It was down on the G Street strip and chemical place closed and Bobby
06:14 - Brooks, the coal and company closed and people lost jobs.
06:19 - Some people had to move away.
06:21 - All of those things are gone now.
06:23 - Buildings on empty, buildings looking down.
06:28 - There is nothing here
06:31 - I am to want to.
06:33 - It was.
06:34 - I am the administrative assistant, a great university educational co-op.
06:39 - I'm here every day from 8 to 4.
06:42 - And then I leave here and go to the Boys and Girls Club from 4 to 7.
06:47 - My journey of becoming a teacher.
06:49 - I wanted to be a speech pathologist.
06:52 - My mother,
06:55 - Ghazi,
06:57 - my father called and said I needed to come home,
07:00 - that I could attend a university here.
07:03 - Mother would get sick. I.
07:05 - I would have to
07:07 - withdraw from school. Mother would get sick.
07:09 - I was over two years, so it just went on and on and on
07:13 - until she passed away.
07:16 - She has been a long journey.
07:18 - This is not even what I expected for my life to be a single bear
07:22 - and my kids father being incarcerated and no child support
07:26 - or any of those things coming in.
07:28 - So I knew that a four year institute would not work for me and my children
07:33 - at this point in my life, and a traditional teaching program,
07:37 - you know, you have to work a whole year for free.
07:40 - I just couldn't afford it.
07:42 - But I am a believer that everything happens
07:45 - for a reason, because the rich just dropped in my lap
07:48 - two years late, $78 a month, you get a four year degree.
07:53 - And I decided I knew what to do in words job and better learning job.
07:58 - You did it.
07:58 - Training is the best thing ever.
08:01 - You got to use my job. And it's, was
08:05 - towards my student teaching.
08:07 - I'm giving credit to my degree, and this is how it should be.
08:11 - and I'm getting paid.
08:13 - It is affordable,
08:15 - and it works with my life.
08:17 - I do think that Reach apprenticeship
08:19 - has the capability to cover more than just teaching.
08:23 - Wouldn't it be so great to allow these people
08:27 - to get this training and still get paid?
08:31 - Oh, it will be a whole new world.
08:33 - It would change thousands of people lives, if not more.
08:37 - I will be phenomenal when I graduate.
08:39 - I have one year, one semester left to go.
08:42 - I'll be teaching school.
09:04 - The video is approximately seven minutes long,
09:06 - so we wanted to show you just a brief, clip of it.
09:10 - and the YouTube link is also
09:13 - within the PowerPoint in the document.
09:16 - if you want that later, we can also provide that information.
09:19 - So today we're going to focus on encouragement, empowerment.
09:24 - in education this panel that has been put together today, is a reflection
09:29 - of Pennsylvania, the future economic growth that we're looking for.
09:33 - And we're going to talk about the skills that we hope to see in the next ten years.
09:37 - So the first topic, will be workforce trends and job readiness.
09:43 - And I will start with you, Jeffrey.
09:46 - So what are the current trends related to workforce
09:49 - employment and job readiness that you think are most important?
09:53 - Yeah.
09:53 - Well, I think,
09:55 - to Doctor Perry's point, right.
09:56 - This video
09:58 - is further evidence that we have a system
10:02 - that was really developed for people of white privilege.
10:06 - Not everyone has had the opportunity to go to college,
10:09 - and the movement within the National Center
10:12 - for the apprenticeship degree is truly all about,
10:14 - why should you have to make a choice between going to college or getting a job?
10:19 - Why can't you learn and earn on the job?
10:24 - And so when we look at the trends, particularly in the United States,
10:27 - you know, we are seeing record unemployment, right?
10:30 - But what we know is we still have people
10:32 - that are underemployed within many, many different industries.
10:36 - whether it's healthcare, whether it's advanced manufacturing,
10:39 - whether it's higher education, whether it's government,
10:42 - whether it's tech, we still see that across the board.
10:45 - And so I think what we're starting to see
10:47 - is these larger conversations to say, why is it that the United States,
10:52 - in the way that we are, don't have the same opportunities like Europe?
10:56 - So, for example, if you went to Europe,
10:58 - you could get a degree, learn on the job and be paid.
11:02 - And so, you know, when you think about moving equity
11:05 - forward from a workforce perspective, you can't do that.
11:08 - If you have a system
11:09 - that's set up where you have to choose between a job and going to college.
11:13 - and we all know, I had the opportunity to meet Tawanda.
11:16 - And when I met Tawanda, one of the things that she specifically highlighted to me,
11:21 - was that she was working, you know, as you saw there.
11:23 - And now she's working as a paraprofessional and she's earning,
11:27 - earning and learning to become a teacher.
11:30 - She couldn't do that in the current traditional system.
11:34 - And to think about that, she's paying $78 a month for tuition is profound.
11:40 - And so I think, Doctor Perry,
11:41 - what we have to do is we have to move more to an equitable system
11:45 - that allows individuals to really not have to make that choice.
11:49 - In her case, she's a single mom. I was raised by a single mom
11:52 - that's a nurse.
11:53 - And so I can remember my mom.
11:54 - You know what she had to go through as a single mom, as a nurse.
11:57 - I remember sitting there with her when she graduated with her associates
12:00 - degree, but I remember she came out of not automatically with debt.
12:03 - Right?
12:04 - Even community college graduates do, too, because she had to make that choice
12:08 - between learning and working.
12:11 - That's not something that everyone should have to make.
12:13 - We should absolutely have a choice where you can have that same opportunity
12:17 - and you hear it.
12:18 - I heard it
12:18 - so well from the former chief innovation officer at the Department of Labor,
12:22 - thank God, where he said, you should have the opportunity to do both.
12:27 - Thank you.
12:29 - And so, Mr.
12:31 - Torres, founder, work.
12:34 - I'm sorry.
12:35 - Working to empower for advancement
12:39 - people, for an advancement center.
12:42 - I think you have a unique perspective that we all want to hear
12:45 - about how organizations can adapt to the changing landscape.
12:49 - your experience, can speak to this,
12:53 - and and notice that I said people right.
12:56 - when I, when I speak to, when I'm advocating
13:00 - not just for the center itself, the physical building
13:04 - and what we're accomplishing or,
13:07 - will accomplish with the center,
13:10 - I keep reminding everyone
13:13 - that we need to focus all of our energies
13:16 - on people themselves and and,
13:19 - Jeffrey alluded to the, to the equity part.
13:23 - It's it's not just equality.
13:25 - Equality should be for everybody, but some of us need more equitable efforts
13:32 - to, to to help us
13:35 - to get towards that equality.
13:39 - for instance,
13:41 - there are some people right now that are coming to our center.
13:44 - They just need English as a second language, right?
13:48 - They already have skills.
13:50 - They come to our center with skills. Just last night.
13:52 - I'll give you a perfect example.
13:54 - What that means.
13:55 - We're having an English conversation class and we have been having it.
13:59 - It's free, open to the public.
14:01 - Come on Thursdays, 530 to 7 and let's have conversation.
14:06 - Right.
14:07 - Conversational settings in in a doctor's office interview.
14:12 - just telling us about yourself, where you came from,
14:15 - all those just different, different things.
14:18 - What we uncovered in my wife and I, she's
14:21 - my wife is watching me here, by the way.
14:25 - we knew that the skill sets that
14:28 - all of our communities need, whether it be, you know, Doctor
14:32 - Dance, you know, or someone to, to
14:35 - be employed at a particular job.
14:38 - We knew it was present in our community,
14:41 - but they kept asking me, where are they? Why?
14:46 - Where are they? Rafael?
14:47 - We don't see them. And I'm like, what do you mean you don't see them?
14:50 - I that's what I wanted to say to them.
14:52 - What do you mean you don't see them?
14:55 - They're here.
14:56 - The problem is that
14:57 - they're not looking in the right places, which is right in front of them.
15:01 - So last night, going back to the conversational English class
15:04 - and keeping it focused on people,
15:07 - there was a lady there and
15:08 - she has been attending for the last week with a master's in marketing.
15:13 - There's a gentleman from Dominican Republic.
15:16 - She was from Mexico, by the way.
15:18 - and here legally.
15:21 - And notice I said that right.
15:23 - Legally.
15:27 - a master's in marketing.
15:29 - The other gentleman legally here living in our hometown,
15:33 - is a dentist
15:37 - with.
15:38 - And he showed me his actual doctor,
15:42 - Hosea Gabriel.
15:44 - Yeah. He's there,
15:47 - but he's not where he needs to be.
15:51 - He's actually at Walmart at the at the shoe department
15:55 - in our local Walmart store.
15:58 - But we didn't know who he was.
16:01 - And I've been to this Walmart so many, so many times.
16:04 - And I know I probably passed them every time I went there
16:06 - because the food sections right by the shoes.
16:09 - All right.
16:10 - That's where the women tend to hang out.
16:14 - and but but without having an
16:17 - actual space to engage people, how would I have known that?
16:22 - the guy at the Walmart shoe department is in
16:25 - has an actual doctor.
16:28 - when Covid came, Jeffrey and I,
16:30 - have had, work in relationship, for a while,
16:34 - because we keep crossing these workforce development paths.
16:39 - I remember them.
16:40 - Call me at home, and I say them business owners, politicians.
16:44 - Rafael, I need 21, individuals to come work at the prison.
16:50 - Rafael, I need 500 for my company.
16:53 - So I had I had of.
16:55 - Listen,
16:57 - I kept telling them
17:00 - politely, because that's the other part, right?
17:03 - You have to speak truth.
17:05 - Whether whether
17:07 - whether they like it or not.
17:09 - Just be respectful, but speak truth.
17:12 - And I kept saying, they're here.
17:14 - They're here.
17:15 - They are here.
17:17 - What do you mean, they're here? They're here.
17:19 - The problem is, you want them at the warehouse. Is.
17:22 - The problem is you want them at the restaurants.
17:25 - The problem is that you want them to do
17:27 - all these menial labors that you don't want to do.
17:31 - But you
17:31 - keep telling me that you need somebody, and I keep telling that they're here.
17:36 - You see where where it comes from.
17:38 - And then I really got I really got ticked off
17:42 - when the, the news media splash,
17:46 - the essentials and the non-essentials.
17:50 - Well, you remember that part, the essentials.
17:54 - And then who was in the essentials group?
17:56 - It was your health care workers, bless them,
18:01 - who serve the
18:05 - country.
18:05 - The Postal service.
18:08 - But they were talking about the service related folks,
18:12 - the pole trees, the warehouses and so forth and whatnot.
18:17 - They two were also essentials, so we're only essentials
18:21 - when it's convenient for them.
18:27 - We have to speak
18:28 - the truth is now the other thing I keep going on and on.
18:32 - Right.
18:33 - we got we got to organize, we got a strategy, guys.
18:36 - We can't just be, you know, all over the place.
18:40 - That's when my wife and I got together over
18:42 - many fireside chats because we couldn't go nowhere.
18:46 - And I said, are we going to continue being chronic complainers
18:50 - or are we going to be doers?
18:51 - Because when you're a doer, then you're in a position of power and strength.
18:56 - And what is our doing? Action.
18:59 - And I said, we need a safe space
19:02 - to do this long overdue work.
19:07 - Thank you.
19:09 - we have plenty of time.
19:13 - So when I hear the two of you talk, we met prior to our panel discussion
19:17 - and looked over what we wanted to really convey to the group today.
19:22 - I hear both of you talking about the intentionality,
19:25 - and what needs to be done, not just intentionally, to meet the needs
19:28 - of the government, or those lawmakers that are making those laws.
19:33 - But the intentionality to meet the people where they are.
19:36 - and I think that's very important.
19:37 - So as a Commonwealth employee, we constantly deal
19:42 - with the political red tape that is prohibits us from serving.
19:46 - So we need individuals, like Raphael and Jeffrey in the community.
19:54 - the next topic.
19:57 - I want to show some light again on Raphael.
20:00 - So you have plenty of time to talk.
20:02 - I want you to share about how you've impacted how you have been able
20:07 - to circumvent the red tape,
20:10 - or at least tell truth to power.
20:13 - with the numbers and impact reports.
20:16 - I just had a conversation with Jeffrey.
20:18 - He was asking me how far ahead, how how's it going?
20:21 - As it's going all right.
20:24 - We gotta keep being doers, regardless of what
20:27 - our obstacles and or challenges are.
20:31 - remember when I went back and I said, we have to organize?
20:34 - I asked my wife for ten years.
20:36 - Well, I got the ring to prove it.
20:39 - I asked for a lifetime with her, but I asked her for a ten year commitment
20:44 - to get the center established.
20:48 - And then she said, she says to me, but why ten years?
20:51 - I don't think we can or
20:53 - I'm going to quit, you know, because that that comes out in conversation.
20:57 - I said, well, I can't quit now.
21:00 - ten year commitment.
21:01 - But why?
21:02 - She I remember her vividly asking me why.
21:04 - I said, and I responded to her mighty well.
21:06 - How long you been here in this city, your birthplace?
21:10 - And has it changed?
21:13 - You know what she says to me?
21:15 - I've been here for a long time, and I'm not going to tell her age,
21:20 - but it's been five decades.
21:28 - That's okay.
21:29 - I'll take my lumps.
21:33 - I do have a shed now.
21:35 - She told me it was five decades and I asked, in those five decades,
21:39 - has it changed for you in this community?
21:43 - And she said,
21:45 - this little
21:47 - I said, well, that's why I need ten years.
21:49 - Because what you're saying to me is this is generational.
21:54 - This is being done on purpose, and it's not one sided.
21:58 - And I'm sorry.
21:59 - Don't don't start throwing papers at me if I if I'm speaking truth.
22:05 - Doctor Martin
22:05 - Luther King said this silence is betrayal.
22:08 - We cannot blame all of our problems on someone else.
22:14 - We have to take at least half.
22:18 - I'm asking for you and for myself
22:21 - to accept 50% of the culpability.
22:25 - Because if you just sit there and you blame the other person,
22:28 - you know what you're actually doing.
22:30 - You actually given up your power to somebody else to do
22:33 - whatever the heck they want to do.
22:36 - That's why I asked her for ten years now,
22:39 - after asking her for ten years, I said, I said,
22:43 - I remember saying to her, don't give me an answer right
22:46 - away, let's talk it through.
22:47 - But once we commit, we can't back out.
22:51 - And then I have to give her a plan.
22:53 - And I had to give her a plan. What it looked like.
22:56 - I said, well, that's going to take a lot of research
22:59 - because a lot of people are going to be asking those questions,
23:01 - and we want to be able to have reliable sources
23:04 - and not ain't TikTok is an Instagram or Facebook or any of that.
23:09 - You actually have to do research.
23:10 - You have to speak to people. You have to listen.
23:13 - It's not even about you speaking.
23:15 - It's about you. Do more listening.
23:18 - Okay, what's the one year plan?
23:21 - After she said yes, I said, look, this is what it's going to look like in
23:24 - one, three, five, ten.
23:29 - Give me the ten years.
23:31 - This is what it's going to look like in ten
23:35 - if we do not reach our three year mark.
23:38 - And it had dollar signs on it.
23:40 - By the way, I asked for $4.5 million to all of my politicians
23:45 - and donors and business owners to establish the center.
23:50 - We started it with our own money and our own efforts,
23:53 - and I was asking for $4.5 million,
23:57 - but I had to show them, or at least give them an idea
24:01 - of what it's going to look like in one, three and five and ten years.
24:06 - And I told Maribel, my wife, and I said, look, if in three years
24:09 - people are not calling us
24:12 - and the needle isn't coming our way, then we might as well just close the doors.
24:17 - I said that to her,
24:20 - and I'll tell you what, folks.
24:22 - I heard in the room over, over,
24:25 - breakfast in our lunch.
24:28 - We got to keep working at it.
24:31 - We got to speak it into existence.
24:34 - That's the these numbers that you see in there.
24:37 - We knew what the problem was
24:40 - because we took the time out
24:42 - to actively listen to people,
24:46 - 60% of our folks right now,
24:48 - we don't we've only been open to, since August 2023.
24:52 - so we've been active for a little over six months or so.
24:57 - 60% of the folks that are coming to our actual center, 11
25:00 - in Pennsylvania, are unemployed.
25:04 - But if you look up on on the top of the chart,
25:08 - of all participants live in our county,
25:11 - they were serving 72% of them live within the city limits.
25:15 - 40% of them only have,
25:18 - that's fine.
25:19 - 40% of them, are non high school graduates.
25:24 - You know, I could have been one of those high school graduates.
25:27 - Remember, Jeffrey said that his mom was a single mom and a nurse.
25:31 - My mom was not a nurse.
25:33 - My mom barely had a fifth grade education level.
25:37 - She came from from
25:38 - Puerto Rico, from the southern part of Puerto Rico.
25:42 - She fell madly in love at 16 with my dad
25:46 - and who also was 18, didn't have a high school diploma.
25:50 - Then they start having kids,
25:52 - and then my dad doesn't like my mom and my mom doesn't like my dad.
25:55 - And then it's just chaos for the next 50 years of our lives.
26:01 - And then my mom sitting there with five kids,
26:04 - fifth grade, level Spanish education, no English.
26:09 - What type of job does she have?
26:11 - Yeah, she was cleaning toilets, doing the manual work,
26:15 - getting paid $2.25 an hour.
26:19 - And then Rafael was the oldest one.
26:20 - So guess what?
26:22 - I was the part time husband for her.
26:27 - I was the translator.
26:30 - I was the
26:32 - breadwinner at 13,
26:36 - working on the farms to bring money home.
26:40 - I almost became a high school dropout.
26:44 - I stayed in school.
26:45 - The only reason I stayed in schools, because somebody in the Marine Corps
26:49 - recruiting center said, get over here, boy, what you doing here?
26:53 - And I told him,
26:53 - I said I wanted to quit school because I want to support my families.
26:58 - Those things that I'm speaking of the same thing
27:02 - as Jeffrey and all of these, fine folks that are doing wonderful work throughout.
27:06 - Not just in the US, but everywhere.
27:09 - We're still going through the same struggles,
27:12 - and it's getting worse
27:14 - because we're constantly being ripped apart and disconnected
27:19 - by a smart dummy phone.
27:23 - you know, the the, the minds of, of our community
27:26 - members are so have been so entrenched and so shunned.
27:34 - And I use that word a lot when I speak to
27:36 - some of my politician friends and some of my donors, the shunning of
27:42 - what ends Inshun
27:45 - intimidation, discrimination,
27:50 - annihilation.
27:53 - The shunning of fact.
27:56 - So we need beacons of light, like a center like this,
28:00 - where we're serving 152 individuals with employment services.
28:04 - Everybody gets coached that,
28:07 - you get welcomed at the door.
28:11 - Cuanto latino aqui?
28:13 - Whereby posse
28:16 - and whereby as an expression of joy,
28:19 - we want people to be excited when they come in through our doors.
28:23 - That's why we intentionally have colors.
28:27 - So no one gets left behind.
28:30 - We have to circle.
28:33 - It's the table.
28:35 - Come in the circle.
28:37 - Everything that we do has to have purpose and intent.
28:42 - Said $4.5 million, right.
28:45 - And Jeffrey doesn't know this year,
28:48 - in we've only
28:50 - been a nonprofit for three years.
28:54 - The first year we spent it on getting our friends
28:58 - together to believe in this center.
29:02 - And then by the first year,
29:05 - we got seed money of $750,000
29:09 - to buy this building.
29:12 - And we've been active for three years.
29:16 - And I know for a fact that we're getting close to
29:21 - passing $4.5 million,
29:25 - but you got to do it in stages.
29:27 - You have to be organized.
29:29 - You have to have a plan.
29:30 - You have to recruit and be accepted.
29:34 - Think of your community as a whole.
29:38 - Maribel said to me, you will not do a Puerto Rican center,
29:41 - even though Lebanon, the city itself, is 45% Hispanic,
29:47 - and those are the people that are allowing the census
29:50 - takers to come in and knock on the door and give up the information.
29:54 - So we know that it's well over 50%.
29:59 - So a city in
30:00 - itself that's over a half Hispanic is coming up
30:04 - with all of these numbers, and we need to do better for them.
30:08 - So I wanted them we wanted them to be able to come through our door and be inspired
30:14 - by our infectious, infectious enthusiasm.
30:19 - Even though we're getting shot and beat up all the time.
30:23 - That's what Wepa is.
30:25 - I want you to be excited.
30:26 - I want you to see people
30:27 - screaming and shouting and music playing and everything's a party.
30:31 - As my executive director, she's an honorary Puerto Rican.
30:35 - She's a VIP.
30:40 - So the director of the center
30:43 - is not even Puerto Rican.
30:44 - Well, she's an honorary Puerto Rican, but for real, she's not. Okay.
30:47 - Limit is our executive director.
30:50 - But why, Rafael? Why did you hire a white woman?
30:53 - Sorry. No offense,
30:55 - but isn't Wepa Hispanic Center?
30:57 - No, it's a center for everybody.
30:59 - Work.
30:59 - We're working to empower everybody, all people, to keep moving forward,
31:04 - to advance.
31:06 - That's what we're biased.
31:10 - That's what these numbers are telling us.
31:13 - And all I needed was a chance to show them,
31:17 - to prove it to them.
31:20 - And and, you know, I mean, I could be here all day
31:23 - just talking about all this, but everything matters, folks.
31:27 - You remember that tagline smarter, smarter.
31:32 - You know, it was blue Lives matter.
31:34 - Black lives matter wherever.
31:35 - And then I started screaming.
31:36 - Everything matters.
31:38 - Everything matters.
31:41 - Okay.
31:42 - She does all.
31:44 - Thank you.
31:45 - Rafael.
31:45 - We, definitely wanted to highlight, whether before,
31:50 - because of the ability to replicate.
31:53 - And so one of our questions, Jeffrey,
31:56 - as you've been working with Rafael, cultural adaption and organizations,
32:01 - how can you
32:03 - how can organizations learn about the cultural adaption as needed?
32:07 - How can they make those changes within the community?
32:10 - but also include the community itself?
32:15 - I think obviously, you know, to Rafael's point,
32:18 - the first thing you have to do is really intentionally listen.
32:21 - And what I have learned and, you know,
32:24 - Rafael probably will speak to this at some level is,
32:28 - when I served in Lebanon
32:30 - County, and lived in Lebanon County, one of the things I learned
32:35 - having grown up in the Poconos was, you know, I came from a community.
32:39 - That's where I was born and raised and in the Poconos.
32:41 - You have to keep in mind that what most people don't real about realize
32:45 - about the Poconos is that it went through
32:48 - complete cultural transformation in a very, very quick amount of time.
32:52 - And it's not done.
32:54 - it went
32:54 - through a time in the 1990s when I was in grade school,
32:58 - when the Ku Klux Klan marched through, right by my school,
33:03 - all the way to all the diversity, changes that have been incredibly positive
33:07 - for that area with New York, you know, people moving from New York City
33:10 - and New Jersey and changing that dichotomy of that community.
33:14 - And what I saw in the Poconos and I don't I will never, describe
33:18 - is it being perfect? You'll never hear me say that.
33:20 - But what I saw in the Poconos was more, of purpose
33:23 - and unity than what I saw in Lebanon County.
33:27 - what I saw in my time in Lebanon County was if you weren't from there,
33:30 - first of all, you're never going to be a part of it.
33:32 - you don't have a voice because you're really not from here.
33:35 - You don't understand it.
33:35 - But that was not from the Latino community.
33:38 - That was from really my people.
33:40 - unfortunately,
33:42 - and, which I hate to
33:43 - even say, my people, because it's difficult to say I'm part of that.
33:46 - But the reality of it is, is that, to your point on on that
33:51 - what I found in Lebanon was it was important for me
33:54 - to get into leadership roles in the community
33:57 - so that I can help get other people to the table, and
34:00 - hopefully not just get them to the table, but allow them to rock that table over.
34:04 - And I can remember, as Rafael knows, I served on the Lebanon County,
34:08 - United Way board for many years, and it was a very painful process
34:12 - and very painful time to serve, because so many of those board members
34:15 - really had no understanding of the needs of that community.
34:19 - Yet so many of them were viewed as community leaders in that community.
34:24 - And when I started to push that, we diversified the board.
34:28 - Some of them said, what's the difference?
34:30 - We're going to give out the amount of money
34:32 - we want to give out anyways, whether they're there or not.
34:35 - And so I pushed and said, well, then we should at least have an advisory board.
34:38 - If you're not going to be willing to diversify, get other voices here.
34:41 - Let's get other people.
34:42 - And to Rafael's point, he will remember this
34:45 - when we during Covid, for example, in Lebanon County,
34:49 - we're looking at the regional impacts of Covid.
34:53 - I specifically said to all the decision makers who are funding
34:56 - that you have got to get the voice of the community,
35:00 - and it has to be that diverse voice of the community in Lebanon.
35:04 - To them, it was okay if we got one voice of the Latino community,
35:09 - which often was one business in the city, Raphael will know it well, one business,
35:13 - and that's the voice they would go to.
35:14 - Didn't matter.
35:15 - Every time they thought that voice spoke up.
35:17 - All of Latinos and Latinas in the community.
35:20 - And I said, no, we're going to get Raphael to the table.
35:23 - And I remember it fondly because they were working on this,
35:26 - and I felt it was important to bring other voices to the table.
35:29 - But that's not how it should be.
35:31 - It shouldn't take a white person of privilege
35:34 - to get other people to the table.
35:36 - That's a problem.
35:37 - It should be inclusive.
35:39 - And I look at those quote unquote leaders who obviously have not intentionally
35:43 - listened, who obviously have not worked to really lift up the community,
35:47 - to do that.
35:48 - And, you know, I think to Rafael's point, his his message
35:52 - on organizing and staying at this is incredibly important.
35:56 - When I look and work nationally, you know, you have a time and I'm not going to.
36:01 - I'm not going to get political here.
36:02 - But you have a time in the United States where you have the most inclusive,
36:07 - the most diverse administration in history.
36:12 - The Kennedy family yesterday said.
36:14 - And if you look at the stats, this is true.
36:16 - This is the most diverse an ever number of judges of diversity,
36:20 - number of people appointed.
36:22 - The fact that you have the first transgender
36:24 - assistant secretary of health from Pennsylvania, by the way,
36:27 - in the administration, the first time you have a Latina as a small business
36:30 - administrator who's lived the struggles of what it's like to run a business
36:35 - as a small business, but yet so many people aren't
36:38 - understanding what that means to the overall system.
36:42 - And so I think we have we have a lot of work to do in this space.
36:47 - But I think it's really that idea as as you heard me say,
36:50 - we can't just get people to the table.
36:51 - We've got to redevelop that table.
36:53 - We have to really ensure.
36:55 - And one of the things
36:56 - that I'm frustrated about, and we spoke about when we came together
36:59 - is, you know, we're at a time nationally where you may have even seen it today.
37:05 - for example, there
37:05 - was a, North Carolina unk, one of the biggest institutions.
37:09 - Now, the state I live in,
37:11 - the North Carolina board made a decision to eliminate diversity
37:15 - as part of their intentional efforts as an institution.
37:18 - Well, why are they doing that?
37:19 - Because the government,
37:21 - legislature in that area said, well, if you don't do that,
37:23 - we're going to strip all your funding and you'll have no funding.
37:25 - So we're going to take it away.
37:26 - So we're at a time in the United States where, again, we politicize,
37:29 - we weaponize diversity, equity, inclusion and belonging.
37:32 - We haven't realized the actual impact yet.
37:35 - If you look at the studies, why even people leave organizations a bad loss
37:39 - and B
37:39 - they don't feel like they belong there, they don't have a voice,
37:41 - they're not valued, they're not appreciated.
37:43 - Yet we're going to take it away.
37:45 - And so we have to really stay very focused and intentional,
37:50 - and we've got to use our voices and we've got to encourage
37:52 - those that are allies to actually use their voices, too.
37:55 - You can't be an ally if you're going to sit on the side and not say something.
37:59 - You've got to be an ally. Use your voice and be loud.
38:03 - Be, sorry.
38:08 - the I's now called working to empower everybody.
38:13 - All people to advance.
38:15 - That's what the I's called.
38:16 - Weber.
38:20 - And now, for real.
38:21 - And it is it?
38:22 - My executive director knows that, the latest,
38:26 - the the folks that we're serving at our center,
38:31 - in February, 48% of them were non-Hispanic
38:35 - coming to the epicenter.
38:38 - 52% of them were Hispanic.
38:41 - So almost a 5050 split.
38:44 - If if I would have went with my heart, which was to establish a queen.
38:48 - I love Puerto Rico. Where.
38:51 - But for real, like all out, I would have started
38:55 - a Puerto Rican center, or I would have, started a Hispanic center.
39:00 - But my wife said no, because
39:02 - the community as a whole needs us.
39:06 - They need our talents. They need our skills.
39:09 - The community needs, to learn
39:12 - from our experiences, our resiliency.
39:17 - And if we continue to put
39:18 - labels on people and labels on things,
39:23 - all we're doing is just creating more and more barriers,
39:28 - which is why this country is in, in the situation
39:33 - that it is nationally where they just trying to rip us all apart.
39:37 - And that's the conquer divide syndrome.
39:39 - We can't feed into that.
39:41 - So I don't lean to the left, I don't lean to the right.
39:45 - And I tell my politician friends, I'm not playing the hokey pokey.
39:50 - We ain't shaking it all about we can.
39:53 - We can dance salsa if you want.
39:55 - We can dance the blues or whatever.
39:57 - I have the space, but we ain't doing that.
40:00 - So let's not talk about
40:03 - politics and religion because you're not going to like my answers.
40:06 - So let's focus our efforts on people, period.
40:10 - Embracing them, encouraging them, equipping them.
40:16 - That's where the real power lies, and that's what they're afraid of.
40:23 - Thank you.
40:23 - Rafael, that's so valuable.
40:26 - you and Jeffrey both are talking about something that I think is key.
40:29 - If you build it, they will come.
40:31 - And that's.
40:31 - That's what I hear when I hear you speak.
40:34 - When we talk about cultural adaption for organizations,
40:38 - what are some key takeaways that you have learned in your organization
40:43 - that helps implement that in the Latino
40:46 - population?
40:54 - that times can be tough to answer
40:58 - because sometimes we're not a prophet in our own lands.
41:02 - When I when I spoke to Doctor Perry and Jeffrey when we were meeting,
41:07 - I was talking about and I'm not trying to get religious on anybody here, but I
41:12 - there there are many times that I feel like Daniel
41:15 - in the lion's den.
41:19 - Because those
41:20 - lions sometimes look like us.
41:25 - Those lions
41:28 - sometimes are in our own homes.
41:34 - There are own family members.
41:38 - It's not even.
41:40 - Sometimes it's not even people from the outside.
41:42 - They just join in the club.
41:45 - So you have to be.
41:48 - You have to have.
41:52 - You have to be conscious of that,
41:55 - you know, to be able to reach to everybody.
41:58 - I'll be honest with you.
41:59 - And don't please the Hispanics in the room.
42:02 - Don't get mad at me.
42:03 - But this is true.
42:06 - You, you know, you
42:08 - you put your heart and soul into a business and you establish it.
42:12 - And guess what?
42:13 - Your own people won't even support you.
42:16 - They'll be the first ones to criticize you.
42:19 - They'll be the first ones not to show up.
42:21 - They'll be the first one to sit there and say, I could do it better.
42:27 - Right.
42:27 - And then they'll do it right next to you, right in front of you.
42:32 - And then after they establish themselves right next to you,
42:35 - right in front of you, then they start getting really nasty, right?
42:39 - So yeah, I see a lot of head shaking.
42:41 - Sometimes it gets even to this where they pull one of these, until you get out.
42:46 - Go on, go on.
42:47 - Moving forward, a lot of that mentality hasn't changed.
42:52 - But we have to be steadfast.
42:54 - And what we do and in our case
42:58 - is that, for instance, the center needs to look like
43:01 - the community that we're serving, right?
43:02 - Not just specifically for our Hispanic folks,
43:06 - but everything that we do as leaders have to be intentional.
43:10 - So the executive director that came,
43:13 - she's the one that needed to be in that position.
43:18 - Same thing with the janitor,
43:20 - you know, same thing, with our part time staff.
43:24 - if you go to our center, you know, there's Hispanics
43:27 - there, there's African-American, there's white American, you know,
43:31 - the 65 year old white
43:35 - American maintenance guy.
43:38 - You know what he told me the other day?
43:40 - He said, Rafa, you've been the best boss
43:45 - ever in my life.
43:48 - And I would work for free for you.
43:51 - But you're not letting me work for free because you keep telling me to clock it.
43:56 - He doesn't.
43:56 - You want a clock in?
43:57 - He just wants to work with me.
44:02 - Thank you.
44:03 - Rafael. So we. We have about five minutes.
44:06 - four minutes.
44:08 - As you can see.
44:11 - this panel is very passionate, so I want to make sure,
44:14 - even though we didn't get to each of the topics,
44:17 - I think the information that was shared here is valuable.
44:19 - So I want to give both of you the opportunity,
44:23 - to share about a time when diversity and workforce development
44:26 - intersected in your community and what that has meant for you.
44:34 - You know, I think,
44:37 - I mean, the best time that I can certainly think about, really was,
44:40 - when I met, Raphael and Maribel,
44:43 - and heard their vision, for the center.
44:46 - You know, I knew as a, as a board member
44:49 - for that regional workforce board that, to me,
44:54 - it was the best initiative that would help move the region forward.
44:58 - But I also knew that knowing that region and knowing that county
45:02 - and knowing some of those leaders
45:03 - that to Raphael's point, they would they would play, politics,
45:08 - because they have a history and a legacy of ignoring
45:11 - what truly is happening, in that community.
45:15 - And they have the benefit of the majority of the county,
45:18 - you know, not being in the city.
45:20 - Right?
45:20 - I mean, the reality of it is, is that the other parts of the county
45:24 - don't really know what's happening in the city.
45:26 - They're not experiencing the city.
45:28 - They may go and have dinner in the city. But if you look at the stats,
45:30 - they're actually not going into the city very often.
45:34 - And so, for me, it really was that that important element
45:37 - of, of doing what was simple to me, which was to introduce him,
45:41 - to the executive at the workforce Board, because as a board member, my my feeling
45:46 - I was in Lebanon County, represented, appointed by the board of commissioners.
45:49 - you know, I had a the bully pulpit, at least to try and be thoughtful,
45:53 - try and be, sensitive and listen to what the needs were.
45:58 - That's certainly, the story that comes to mind.
46:01 - for me, I will say, from a national perspective,
46:05 - certainly as somebody who who goes across the entire country now and territories
46:09 - included, in this work, I'm incredibly encouraged to Raphael's point
46:14 - that I'm seeing more, desire to really build community, in this space.
46:19 - And I think this, you know, summit is a great example of that.
46:22 - And I think George Fernandez, his own story, is a great example of that.
46:25 - But we've got to really make sure people, to Raphael's point, are at the center.
46:30 - And for the corporations, they have to keep people,
46:33 - at the center, and government has to keep people, at the center.
46:37 - And whether it's profit or non profit,
46:41 - you've got to keep people at the center.
46:43 - I've sat in enough nonprofit rooms and boardrooms, and seen
46:47 - they're not keeping people, at the center.
46:50 - And certainly the for profits have their work to do as well.
46:53 - And so that's what I would share from my perspective.
46:56 - Thank you.
46:56 - Jeffrey Raphael.
47:00 - Can you tell us about a time when diversity and workforce development
47:03 - intersected in your community and what that has meant for you?
47:08 - The diversity is not just being Hispanic.
47:11 - Diversity comes in in many different forms.
47:14 - It is also being a woman.
47:15 - It is also being, you know, Hispanic or a veteran or someone that's homeless.
47:21 - It comes with all kinds of different classifications.
47:25 - my regular day job before I put on my Superman cape
47:28 - and fly around town, I work for the Department
47:31 - of Labor and Industry, and I'm the Veterans outreach rep.
47:35 - the go to guy in this whole county,
47:39 - that if the veteran needs a job,
47:42 - needs resources, needs support, needs guidance.
47:46 - He comes to me, you know,
47:50 - and so.
47:53 - I see it every day.
47:56 - in my bio, I was a corrections officer after I left the Marine Corps.
48:00 - I was working in the county prison, in Lancaster, Pennsylvania,
48:04 - for approximately six years.
48:06 - So I saw that aspect.
48:08 - I worked for the Department of Human, services, which is the welfare
48:12 - office, as a case manager for 13 years.
48:16 - So I saw the dependency model.
48:19 - after that, I took a break.
48:22 - you know, just I just got tired.
48:24 - Sometimes you get so overspent serving people, right?
48:27 - Because they just suck,
48:30 - your soul and your life from you, right?
48:32 - That you need to regenerate, recoup.
48:35 - And then, so I took a hiatus, and then I came back.
48:40 - I was the postal mailman.
48:42 - I worked for the postal service.
48:45 - but then the state called me back to work
48:46 - with veterans, you know, homeless, incarcerated, and you name it.
48:50 - So diversity every day crosses,
48:54 - and, you know, I'll be honest with you, with the center.
48:57 - Now, I have, center piece
49:00 - where, I don't have to feel like that Superman,
49:03 - but I have a go to place that I can trust that we built.
49:07 - And I have an awesome team that's working with people, and it's available
49:11 - to help that 69, 71 year
49:14 - old white male that was looking for work, and he kept getting rejected
49:19 - from all the employment agencies and all around town.
49:22 - And then he comes to WEP on a Tuesday, and then by Thursday he has a job.
49:28 - And Friday he comes to the center.
49:30 - He says, thank you.
49:34 - This is home.
49:36 - This is a place for me.
49:38 - This is a place for everyone.
49:41 - Thank you for putting it together.
49:45 - That's again.
49:46 - That's where the real power lies in.
49:49 - Thank you, Jeffrey, for putting me in front of the crowd that I needed to be in
49:56 - and not to throw anybody on the bus.
49:57 - But a lot of those folks that Jeffrey introduced to me,
50:01 - they still haven't helped me yet,
50:04 - but I haven't given up.
50:05 - And we're not going to give up.
50:08 - And I will say this keep keep up.
50:11 - You have to speak it into existence.
50:13 - Keep organizing, keep planning.
50:16 - if if everything works out in September of this year,
50:19 - we're going to open, we're going to renovate, floor of our center.
50:23 - And, we'll be providing health care trainings for medical assistant
50:28 - nurses, assistants, phlebotomist, dental assistant, health care office physicians.
50:35 - In September.
50:37 - And and we'll have scholarship, monies
50:40 - so that folks don't have to sit there and take tuition dollars.
50:44 - So all they have to do is show up
50:47 - and put in the time and put in the effort.
50:50 - And I think my executive director says we have enough funding for 80,
50:55 - 88, zero.
51:01 - A who's not going to get excited for that?
51:05 - And that's just the tip of the iceberg.
51:09 - So, I hope I answered your question.
51:12 - I probably went on other, rabbit holes and tangents, but everything matters.
51:17 - It it all ties in after a while.
51:21 - No, Rafael, I think, again,
51:22 - even though we made our plan, obviously, I'm from a counseling background,
51:27 - so if you've ever heard Ride a Dragon, and so we just rode a dragon today.
51:32 - One final question.
51:34 - for both of you, either a motto or ongoing inspiration.
51:39 - what is your call to action?
51:41 - or model for life?
51:47 - Yeah.
51:48 - I mean, I think I certainly share, you know, with you
51:52 - certainly the importance of, what you heard Raphael's
51:55 - talk about, passion and perseverance.
51:58 - But I want to share with you,
52:00 - this as well, because as I think about the work,
52:03 - certainly that Raphael and others are doing,
52:07 - I would I would just remember, this quote and you could say
52:12 - you can insert person instead of child, but but as I heard it, it was.
52:16 - Which child?
52:17 - when I look at the work of, for example, that video, what comes to mind for me
52:21 - as a child educated is a family elevated and a generation liberated.
52:26 - And I think when we look at, the work that, the weapon is doing,
52:31 - whether it's a start, a child, an adult, a student,
52:35 - when you have the
52:36 - opportunity to give them, education and training,
52:40 - when you think about the impact that that does to their family,
52:43 - to Raphael's point, this is really the social determinants of health
52:47 - is is really systems thinking.
52:49 - This is really systems changing.
52:52 - And certainly when you look at the impact to the generation, certainly it becomes
52:56 - not only liberating for the generation, but it becomes truly transformational.
53:00 - And so I would just share that with you, that at this point, we have to really be
53:04 - thinking about how you change the system and really make it more equitable.
53:09 - that's the work that all of us are called to do.
53:12 - And I'll tell you that if you ever have a chance.
53:14 - I had the recent opportunity with it, with a group of civil rights leaders
53:18 - to, visit and tour
53:21 - in a private tour that Martin Luther King Jr,
53:24 - Civil Rights Museum in Memphis, Tennessee, and see, you know,
53:28 - unfortunate place that the ending of Doctor Martin Luther King's life.
53:32 - But when you go there, what you see is the true facts of the civil
53:36 - rights era, the real history, of the civil rights era.
53:40 - And what you see there so much is what we all are called to do,
53:45 - which is to doctor or to Raphael's point, we are to organize.
53:50 - We are to act.
53:52 - We are to lift others up,
53:54 - to make it better for all.
53:57 - And so I would just share with you that you use your passion,
54:00 - use your perseverance,
54:02 - and you hear Rafael say, there are many times
54:04 - I can remember in conversations with him where you could tell
54:06 - he was like, oh my gosh, this Lebanon County.
54:08 - But the reality of it is that he didn't give up.
54:10 - And I'll tell you why he didn't get up.
54:11 - Give up because he had his wife there pushing him.
54:13 - That's the real reality.
54:15 - She had somebody there pushing him.
54:17 - And so everyone needs to have that person there that's going
54:20 - to push you, encourage you to never stop what you're doing.
54:25 - You just
54:25 - might call to action, actually wrote it down. So,
54:29 - it is for for everyone here to embrace learning.
54:33 - I'm always learning in all the spaces.
54:37 - I only have a high school diploma.
54:41 - They didn't get to finish college
54:43 - or tried, but life got in the way.
54:47 - But the key was to, you know, not you got it.
54:50 - Please be intentional in continuing,
54:54 - to learn, even if it's a bad situation.
54:57 - Get a lesson out of it.
54:59 - Don't don't sit there and focus on what went wrong.
55:02 - But focus on what what you could have done better and do.
55:06 - And when you get a chance to do it again the next time to do
55:10 - so, cultivate being, adaptable.
55:14 - So in our logo, based on a three hour interview
55:17 - with the designer he talked about or I talked about being flexible.
55:22 - So there is an actual wave action, in our logo.
55:26 - We don't want to be stagnant.
55:27 - We want to be like the running waters flowing.
55:31 - oh. And Jeffrey mentioned, advocacy.
55:35 - So we need to advocate for inclusive,
55:38 - practices in the workplace.
55:40 - But in our community as a whole, that way, it ensures that everyone,
55:46 - no one gets left behind and that we have access to opportunities
55:49 - for personal and professional growth.
55:52 - So God continue to keep pushing
55:55 - regardless of what's out there.
55:59 - So when I think of,
56:01 - this has been an amazing opportunity,
56:04 - it has been my pleasure to sit and be your moderator.
56:08 - any questions?
56:09 - I think we're out of time. Correct.
56:11 - So we're out of time.
56:12 - But, I'm sure that Raphael Jeffrey will be willing to answer questions afterwards.
56:17 - Thank you, everybody, for coming.
56:33 - It's.