Recorded in 2001, interview with John Rigas, co-founder of Adelphia Communications Corporation
00:00 - The first time you started thinking
00:02 - about getting into the industry.
00:03 - Do I remember?
00:05 - Yeah, sure.
00:07 - I was just
00:13 - going to start.
00:14 - Or we can just start. Yeah, just part of it.
00:17 - Yeah, well, you know, strategies
00:21 - story many time, but
00:27 - I'm a perfect example
00:29 - of somebody that really
00:31 - and truly was at the right place at the right time. And
00:36 - because
00:38 - if I can go back a little bit and start
00:40 - so I can get this story in the right perspective
00:45 - after
00:48 - the service and I
00:52 - went to college
00:54 - and got a degree in engineering.
00:58 - I made a career choice and
01:02 - to some degree, if you call it a career choice,
01:06 - I always aspired, I thought to I'd like to begin
01:10 - a little business someplace
01:13 - and go down that road on my own. So
01:18 - after
01:20 - college I had my dad,
01:24 - who is a Greek immigrant,
01:26 - did what all good Greeks
01:29 - should do.
01:29 - He opened up a restaurant and encounters
01:33 - bought NO in Wellsville, New York,
01:36 - which is 30 miles from Carter Sports, just across
01:40 - the state line. So
01:43 - and by the way, the restaurant is still an existence.
01:48 - My brother
01:50 - has run it for many years and now my nephews have it.
01:55 - So it's 80 years.
01:57 - And I was born over the restaurant.
02:00 - So what's the restaurant called?
02:04 - That's that's the real tricky one
02:06 - that's got a fancy name called the Texas Hot.
02:11 - Was that always the name of it?
02:12 - Always the name of it.
02:15 - And it
02:19 - began its reputation with the working
02:22 - man's restaurant in 1921.
02:25 - And probably,
02:30 - you know,
02:31 - with my dad and working in a restaurant
02:34 - in those years, people didn't eat out as much. And,
02:38 - you know, it was a struggle and
02:40 - but it was a great experience working in that restaurant. So
02:44 - I'm very lucky
02:46 - and fortunate to this day that
02:49 - I can park my car behind the restaurant
02:54 - in the alleys that I grew up and played in,
02:57 - and go through the kitchen
03:01 - and have a cup of coffee or a sandwich
03:03 - with my brother or people that I went to school with and
03:08 - and restore some of all of that
03:13 - history and and support that was important to me.
03:17 - So it's, it's, it's a great thing.
03:22 - But going back so after school, I, um,
03:26 - I elected to, as I said, to,
03:29 - to begin a little business.
03:31 - And I tried my dad's restaurant for working in there,
03:35 - put on a white apron and,
03:39 - and people have to make choices.
03:41 - And sometimes
03:43 - as I look back on it, I didn't realize at the time, but
03:49 - we have to settle for something less.
03:52 - And there was a time when I began
03:57 - to work in my dad's restaurant that I feel
04:00 - a little bit
04:03 - uneasy.
04:04 - I felt some
04:09 - pressure from
04:12 - people perhaps
04:14 - being critical that I didn't go into
04:18 - my chosen profession of engineering, but
04:23 - took something less.
04:24 - But it was certainly the right decision for me
04:27 - because as it worked out,
04:30 - although I didn't stay in a restaurant, only maybe
04:34 - something about nine months,
04:37 - it gave me the opportunity that
04:41 - another great gentleman
04:44 - introduced me to the kind of sports theater
04:47 - and the Qatar sports theater came into play, which later on
04:53 - is important.
04:54 - Getting to this story is that, you know, the
04:59 - the kind of sports theater was
05:02 - a pretty
05:04 - rundown
05:08 - theater
05:10 - and the future look kind of bleak
05:14 - because television was coming in and box office
05:18 - was affected very dramatically where television had come in.
05:22 - And therefore,
05:24 - there was a risk there, you know.
05:26 - But when was this 1951.
05:30 - I acquired just this first to Qatar Sports Theater in 1951.
05:35 - We familiar with Qatar's sport.
05:36 - Before then, I was not
05:38 - I had only been there one time to play softball.
05:42 - And we but
05:46 - it was a start.
05:48 - And so we went to
05:50 - the two local banks, my dad and I,
05:54 - to see if we could
05:56 - borrow some money to acquire this theater.
05:59 - And the banks did the right thing.
06:03 - They turned us down
06:05 - because it truly was not a very good
06:10 - business proposition.
06:13 - And the price that was being asked was
06:15 - as I look back on it, it was pretty, pretty exorbitant.
06:20 - Remember how much that was, I'd say.
06:21 - How much was they asking for the theater?
06:23 - $72,000.
06:25 - And that was a lot of money.
06:27 - And particularly for a theater.
06:28 - When I say it was pretty neglected, it truly was about
06:35 - once again, it's strange how
06:39 - the community came together and there was a
06:44 - couple other Greek families in my hometown of Wellsville
06:49 - that had a few extra dollars and came to my dad and offered
06:55 - to, uh, to give us the necessary money for the down payment.
07:00 - And so we borrowed the money
07:04 - and we acquired the Cottage Sports Theater.
07:08 - And if you remember the first movie you rent.
07:14 - Sure.
07:14 - You coming
07:16 - were all in the morning with Abbott and Costello.
07:19 - Yeah.
07:20 - So it was a crowd we did.
07:23 - Opening night was a smash because it rained.
07:27 - You had a nice little rain.
07:28 - It was August the first and 1951 and coincidentally
07:34 - I just started getting off a little bit.
07:38 - You know,
07:40 - I was reading the autobiography of Sam
07:45 - Walton, who was the founder of Wal-Mart.
07:48 - And in his autobiography, he had
07:52 - said that
07:55 - on August the first, 1951,
07:59 - he went to Bentley Ville,
08:01 - Arkansas, and opened up his first store.
08:04 - Well, and on August the first, 1951,
08:08 - was the first day that I sat in that
08:13 - ticket booth.
08:13 - So my first tickets made me like popcorn.
08:16 - And so you just assured 50th anniversary.
08:20 - Yeah.
08:21 - So we and I know how
08:26 - actually a pretty frightening
08:30 - strange town
08:32 - risky but
08:36 - like I said, it
08:38 - eventually turned out for the best because
08:40 - what had happened in the process is that that
08:49 - there was a film salesman by Samuel Burke
08:53 - and Samuel Berg's
08:56 - work for
08:58 - picture company called RKO.
09:01 - And Sam was a gentleman
09:03 - that perhaps
09:08 - a lot of people couldn't
09:10 - take a real warm liking to him.
09:15 - But Sam, as a young man, I noticed that
09:22 - he had great experience and a great passion
09:25 - for the film industry, and he took a lot of pride
09:29 - in being a film peddler in those days.
09:33 - His parents, his father had been a film peddler,
09:37 - and he had entered that world and he knew the product
09:41 - and he knew so many people, his
09:46 - history, so much history of the
09:49 - movie pictures and the characters and the actors.
09:52 - And he kind of took a liking to me.
09:54 - So when we'd have a meeting together and book the movies,
09:57 - he would advise me and tell me what he would.
10:01 - I should play or shouldn't play in a small town.
10:04 - And one day now.
10:07 - But during this process he would say to me, like,
10:10 - Well, don't play that picture with
10:13 - Joan Crawford
10:14 - or with Rowland Coleman, because they're too
10:17 - sophisticated for a small town like cottage for I.
10:22 - But he says, I've got a picture here that would do well on
10:27 - Tarzan and the Apes.
10:28 - I'll sell it to you for $12.50 and
10:34 - go over to Republic Pictures
10:36 - and get it Gene Autry or Roy Rogers.
10:40 - And they'll ask for $17.50
10:44 - hold out for $12.50
10:47 - and doesn't sound like a lot of money, but,
10:51 - you know, that's
10:53 - you know, so we had to play it very close.
10:56 - How much did it cost to get it into the theater?
10:58 - It cost me cost $0.20
11:01 - for children and $0.40 for adults.
11:05 - So that's where we were
11:08 - anyway.
11:10 - Sam one day came to him and he said, John,
11:14 - this is the interesting part.
11:17 - That whole life
11:21 - sometimes
11:24 - is somebody is
11:25 - either looking after you or
11:29 - you certainly have to be at the right place.
11:31 - I think someplace not that you shouldn't
11:38 - be aware
11:40 - that you have to make some choices again, but
11:45 - Sam said to me,
11:48 - you know,
11:48 - I've been traveling through Pennsylvania
11:50 - and a couple of small communities
11:52 - have they're bringing in television by wire.
11:58 - And he said, True, true statement, Mr.
12:01 - John, that's your future and you've got to get into it,
12:05 - because when television comes in any way to cut a sport,
12:10 - they're going to have to
12:13 - your box office going to be hurt.
12:15 - So you should protect your box office by getting in television
12:21 - and what you lose at the box office you can
12:25 - pick up. So
12:28 - I thanked him and I said, but, you know, I've got a big debt.
12:33 - And now I had taken a job working daytimes in Emporium,
12:37 - which was 30 miles away, and I was working daylight.
12:42 - Daytimes and Emporium
12:44 - had a position in the engineering department,
12:47 - and then at night I would come back and open up the theater and
12:50 - do what was necessary and close it up at 11
12:53 - and take off at six in the morning to
12:56 - because that extra revenue income helped
13:00 - because I was anxious to get that debt reduced very quickly.
13:03 - Who did you work for in Emporium?
13:04 - Sylvania Electric.
13:06 - Doing what?
13:07 - Well, I was in the
13:10 - in the sales engineering
13:13 - part of it where we introduced a new products and
13:19 - promoted the
13:19 - products and that sort of thing.
13:23 - So he kept
13:30 - bugging me,
13:32 - You've got to get into cable television.
13:34 - It wasn't called cable television.
13:36 - It was just called Get into the television, get a license.
13:41 - And I couldn't get rid of them.
13:44 - So one day
13:46 - I weakened and I said, Okay, Sam, I'll call up
13:50 - and see if I can get the license of the franchise
13:55 - and get any television and all encounters
13:57 - bought at the time, there were
14:01 - people in
14:05 - uncertain streets at the top of the hills
14:09 - that were that the neighbors had gotten together
14:13 - and started to string some wire
14:17 - and they had each
14:19 - there would be three or four neighborhoods
14:21 - they were just starting to bring in
14:25 - one picture or two pictures and
14:29 - very primitive
14:31 - ribbon wire,
14:33 - which whenever rained, you know, they would lose
14:36 - your picture, but
14:38 - and they became very loyal.
14:40 - And so they all volunteered to maintain it.
14:43 - And so they get about a ten or 15 on the neighborhood.
14:47 - So that was the beginning of it.
14:49 - But there was nothing coming down into the to the main
14:52 - part of the community and and so
14:55 - on, so
14:59 - I went, I call
15:00 - the president of Bureau Console and I tell him I would like to
15:04 - receive the apply for a license.
15:08 - The gentleman
15:12 - at Fisher said, Well, Johnny says you're too late.
15:15 - We've already given that to somebody else.
15:18 - And I thought, Great, that's good news.
15:20 - Now I don't have to worry about the hook, I'm off the hook.
15:24 - And so
15:27 - I went back to Sam when he
15:29 - visited me and I told him, Sam, you know, I'm I'm too late.
15:34 - They've already given the franchise away
15:37 - and without blinking.
15:39 - And I said to me, Johnny said, That's a fuge
15:42 - you have got to get that franchise.
15:44 - You got to get into it.
15:47 - And he had such a
15:49 - strong belief in it and I kind of dismissed it.
15:52 - I just wasn't focused in on it at all.
15:56 - And this was in 1952.
16:00 - And so
16:04 - he kept persisting.
16:05 - And what I learned was, Sam, after a while, the only way
16:08 - that I could really dismiss the subject was to make a call.
16:12 - So I made the call
16:15 - to the gentleman that had received the franchise.
16:18 - And the conversation went like this, as you said.
16:21 - I said, Well, I understand you have their franchise and
16:25 - how you do on with your
16:28 - enterprise.
16:30 - And he said, well, he said, we're doing very well.
16:32 - We, we tested this signal
16:35 - up and top of the mountain and we're getting to
16:39 - two pitchers, one from Johnstown and one from Altoona.
16:43 - We're trying to get one from
16:45 - Buffalo, New York, but we're not sure.
16:48 - And we got three people that are
16:52 - going to invest in it and we're going ahead with it.
16:56 - At the time, he said, we had met with
16:59 - somebody from Jerrold Electronics and
17:05 - the construction person had come up from State College,
17:08 - Pennsylvania to discuss it and
17:13 - he said everything looks very positive.
17:16 - So I thought, well, that's that's good for me because
17:19 - I really wasn't interested in making an investment,
17:23 - so I wasn't paying attention.
17:28 - And finally he said to me,
17:29 - Are you interested in investing any money?
17:31 - And I said, No, not really.
17:33 - I guess what I was interested is
17:35 - maybe you'd let me buy the franchise.
17:40 - And he said, Yes, I'd be glad to sell you the franchise.
17:45 - And I said, Oh,
17:49 - think it's terrible
17:51 - to have that happens here.
17:53 - Didn't I hear this great litany of how well things were going?
17:57 - And he said, Well.
17:59 - And I asked him, Why is this,
18:02 - you know, why are you doing this when you
18:05 - you know, you had the investors.
18:07 - Well, he said the investors
18:10 - were very prominent citizens in Carter's book,
18:13 - and they indicated to me that
18:17 - I had to put up my share of the financing.
18:21 - And I don't
18:23 - I don't have much an idea.
18:26 - I couldn't meet that criteria here.
18:29 - And I offered to sell them my license.
18:33 - And they told me that it wasn't written,
18:35 - it wasn't worth the paper was written on.
18:37 - So I was looking for somebody
18:42 - to just get what I had into this project,
18:46 - not counting all the time I'd spent, you know,
18:49 - just in a seven or so
18:53 - I and
18:54 - so I said, Well, what would you sell it for?
18:58 - And he said, I'll sell it to you for $300.
19:02 - So I overdue the checking account
19:08 - and bought a franchise
19:11 - and so it was through the efforts of Sam Milberg
19:17 - and Fate that, that this opportunity came up
19:23 - and a little
19:28 - continuance of that.
19:29 - So what happened?
19:30 - I didn't have any any real resources.
19:35 - I just had a piece of paper,
19:38 - but I thought I would look into it.
19:40 - Did you understand the engineering of it at the time,
19:42 - how it was?
19:43 - Not really just was
19:47 - something that was all strange and new to me, you know.
19:50 - And so I started to
19:53 - make some inquiries and started to learn about it.
19:56 - And this I could and there was a system
20:00 - being built nearby in Gail in Pennsylvania. And
20:05 - I had made the contact with the Jerrold
20:10 - and Milt chap came up to talk to me.
20:16 - So I, I got started to get
20:20 - a little interested in, in this prospect.
20:23 - And about that time, about three or four weeks later,
20:28 - one of the gentlemen
20:29 - that was going to invest in the in the franchise
20:33 - came to me and had a we had a cup of coffee together
20:38 - and I'm trying to
20:40 - work my way through what am I should I do
20:44 - what I should do with this franchise?
20:46 - And it was kind of scary to me and not having any
20:51 - or any real I
20:54 - resources and
20:57 - being a stranger in town
21:01 - and he said to me,
21:02 - he said, I understand you bought that franchise from Jack.
21:05 - And I said, Yeah.
21:07 - And he said, Well, you can't protect
21:10 - your box
21:11 - office and just sit on that franchise
21:14 - because we're going to build this system in Harrisburg.
21:18 - And I said, Well, I'm don't intend to
21:23 - do that.
21:23 - I wouldn't do that. I wouldn't expect it.
21:26 - He said, What are you going to do with it?
21:28 - And I guess I, I exaggerated a little bit
21:32 - because I said, well, I intend to build it,
21:35 - you know, and I don't know what made me say that, but
21:39 - did you not intend to build it at the time?
21:41 - What did you intend to build it?
21:43 - At the time, I wasn't sure.
21:45 - I really wasn't sure because I had to put together
21:50 - some investors and
21:52 - and I was trying to really make
21:55 - an honest determination
21:58 - what was I getting into?
22:00 - And, you know, did you talk it over with your family
22:06 - a little bit?
22:07 - But they weren't
22:09 - they weren't familiar with it at all.
22:11 - So we didn't know.
22:13 - I think probably so.
22:16 - Anyway, the final finally said to me,
22:19 - he said, well, he says after some discussion,
22:22 - he said, you know, that franchise isn't worth anything.
22:27 - And I said, Well,
22:30 - I think it is because I don't I understand
22:33 - you can't cross the streets and you can't use the poles
22:37 - without this franchise now.
22:40 - Well, he says we can go from tree to
22:42 - tree and building from building and I said, Well,
22:46 - I suppose you can, but, you know, I intend to
22:50 - pursue it the other way and do it the right way.
22:54 - And he said, Well, he says, you have a degree in engineering
22:59 - since we've been talking it over.
23:02 - You know, if
23:04 - you join us, we'll give you 25% of the company.
23:08 - And I said, well, how much
23:12 - what do I have to put in in I know by way of
23:16 - hard cash.
23:18 - And they said
23:21 - Jim and the other partners on the local bank board,
23:25 - and he's made arrangements to borrow $40,000.
23:29 - So if you just sign a note with the rest of us,
23:31 - that'll be enough to get us started
23:34 - and then we'll see where it goes from there.
23:36 - So I signed a note,
23:39 - became a quarter,
23:42 - 25% partner
23:44 - and was in charge of building the system.
23:49 - So we started down that road
23:52 - and in March of 1953 we hooked up our first customer.
23:56 - Who was your first customer?
23:58 - Who was it you remember?
24:00 - You know, I was just trying to think my my memory isn't good.
24:04 - I do remember
24:06 - her, but I can't remember her last name.
24:09 - We'd have to come to me.
24:10 - I apologize for that.
24:12 - But we charge them.
24:14 - We charge $150 to hook up
24:17 - and we charge $2.75 a month.
24:20 - How many channels?
24:21 - Two channels.
24:23 - We promise to clear channels.
24:25 - And in our reality, we ended up giving them two snowy ones
24:30 - and very unpredictable,
24:33 - because Cold Channel would come in and wipe them
24:36 - both out and and then we had a very,
24:41 - you know, our first technician
24:46 - was my projectionist.
24:48 - And if he was work in
24:51 - the theater at night
24:53 - and the pitcher would go out,
24:54 - there was no way he was going to do anything.
24:57 - And then on weekends it was continuous show.
25:00 - And so generally if it broke down on Friday night,
25:04 - I would feature when people wouldn't get a pitcher probably
25:07 - until next Monday when he felt like going out and repairing it.
25:11 - It was a pretty primitive
25:14 - organization we were at at the beginning.
25:16 - What did your customers think of it
25:19 - initially?
25:21 - Well, they were excited about it.
25:22 - I'll never forget
25:25 - the lady's name was Jane.
25:26 - I'm trying to think of her last name
25:28 - when we brought that picture down off the hill.
25:32 - And what
25:35 - what our excitement
25:38 - it was for both of us, the excitement for her
25:42 - to get a television picture down in her house.
25:46 - And and fortunately for us,
25:49 - the picture was looking pretty good at that time.
25:52 - And the
25:57 - for me, it was just
25:59 - exciting to think that with the magic
26:03 - of bringing down a picture from the top of the mountain
26:06 - down that hill into somebody's
26:09 - house, and the enjoyment
26:15 - and the pleasure and the excitement
26:17 - that it brought to them.
26:18 - And it was just a wonderful feeling of an accomplishment
26:22 - and so on.
26:23 - Being part of all of that was a big news in town.
26:27 - It was
26:28 - captured the front page,
26:31 - the story, television is here.
26:34 - But you know what?
26:35 - A lot of people think that
26:39 - it was an easy sell and it was it.
26:44 - No, you know,
26:46 - it wasn't because
26:49 - as I look back on it
26:51 - for a number of reasons, one is that
26:58 - the people that were
26:59 - running those lines off the hill
27:02 - and being a kind of a cooperative thing,
27:05 - and they weren't charging each other.
27:07 - They were just maintaining it.
27:12 - Other people in town felt that, well, you know,
27:16 - those lines will come down.
27:18 - And then, you know, I won't have to pay anything.
27:22 - That was a factor.
27:24 - And people were resistant to going onto the cable.
27:28 - And there was another thing that was happening psychologically.
27:33 - I believe that
27:37 - a lot of people
27:38 - resented the fact that most people in
27:42 - America were getting television for free, half an antenna,
27:48 - and by golly, they weren't going to pay for something.
27:51 - And if they waited it out,
27:54 - stations would come
27:55 - closer to kind of support in a few years
27:58 - and they could
28:01 - they could hook up.
28:03 - And that resistance resistance
28:06 - lasted for a whole lot of years.
28:09 - And it was something in need of something
28:13 - inside of that just said, hey, I'm not going to pay for that.
28:17 - And thirdly, I think that not only were the
28:21 - open lines, wires coming in from off the hills,
28:25 - there was a factor.
28:27 - But we made some business decisions that were wrong.
28:31 - One is, when I look back on it, we charge $150.
28:36 - And that was a lot of money because people had the radios
28:40 - and that was their means of communications.
28:42 - Now they had to
28:43 - invest in a black and white set in those days, $500.
28:47 - That was a big then.
28:50 - That's insult and injury to some people.
28:53 - They had to pay the cable company $150
28:56 - to hook up, and we wanted it all upfront.
29:01 - They had mistake.
29:03 - And then we also had a complicated contract
29:07 - too, kind of abrogated them to all kinds of thing
29:11 - we asked them to sign and people were hesitant about that
29:15 - and were wondering what they were getting into,
29:17 - what kinds of things that you obligate them to.
29:19 - Oh, I think that they had to stay on for so long
29:23 - and that if this went wrong or that we're fighting anything
29:27 - wrong was their fault, you know, and we were just oh,
29:31 - it was kind of a
29:32 - ridiculous instrument as I look back on it now.
29:36 - But it was well intended.
29:38 - And the reason was
29:39 - a lot of the theory was, yeah, you know, that
29:42 - reason we went with $150 is that,
29:45 - you know, I can remember the conversation
29:47 - I first had with Milt where he said, we're not sure that
29:53 - this way of
29:54 - transporting the signal will be around very long,
29:57 - so you ought to get your money upfront.
30:00 - And so we were trying
30:01 - to recapture as much as we as we could up front.
30:05 - But that changed for me in a couple of years
30:10 - after watching
30:14 - how people feel about television
30:17 - and watching what we're beginning to happen
30:19 - in communities in Pennsylvania and nearby communities,
30:24 - and what the possibilities were and understanding what the
30:30 - the ability to offer people choices.
30:33 - I started to be become
30:35 - a believer in its future, but not the first two years.
30:39 - Did you get to know
30:40 - any of the other cable operators around the state at the time
30:43 - I did not.
30:44 - I think my first experience is that,
30:47 - I mean, I was having we were having an issue with
30:52 - with the the sales tax.
30:56 - We had a very aggressive sales tax
31:01 - person out of our area
31:04 - that was making the claim
31:07 - that we had to pay sales tax
31:11 - and then I had contacted
31:14 - a gentleman by the name of Joe Ganz
31:17 - and he assured me we didn't have to pay that.
31:21 - And then my recollection was that
31:26 - I made a contact with
31:29 - Strat Smith and
31:33 - we had a discussion with him about the sales tax issue.
31:38 - And so that was practically my first
31:43 - introduction with the people outside
31:45 - of the industry that I recall.
31:47 - You know, there was
31:48 - there was a contact with the people in State College
31:52 - that they already had to build a system down there.
31:55 - So we were starting to to move in that direction.
31:58 - It wasn't until about 55 or 56
32:01 - that I really became
32:03 - more familiar with a lot of the operators
32:06 - was at some point in the process,
32:08 - did you think that you had made a dreadful mistake
32:10 - getting into this business many times without a question?
32:15 - And I will tell you that it's very difficult
32:20 - to put into words
32:24 - the uncertainty
32:26 - that existed for so many of us.
32:29 - And that was
32:34 - something that
32:38 - I think was
32:46 - why so many of our my partners
32:49 - for many years, it would come in and
32:55 - they would exit as soon as they thought
32:57 - they could find somebody that would
33:00 - buy them out or give them a price.
33:04 - The differences with a lot of the early pioneers stuck it out.
33:10 - I think that they really understood
33:14 - that the American public
33:17 - wanted choices,
33:19 - and that was what cable was all about
33:23 - and the ability to begin
33:25 - to offer those
33:28 - choices
33:32 - is what
33:34 - sustained me and understanding that that broadband pipe,
33:39 - as we call it today, that's coaxial cable,
33:44 - you know, after separate opportunities
33:47 - and all that, we didn't have the satellite, but
33:50 - our dreams were that we would microwave more signals in. And
33:56 - so we believed that
34:00 - that the more pictures,
34:03 - no matter
34:04 - if there were duplications of networks or whatnot, was
34:08 - and the possibilities were great.
34:11 - But getting back to the in the early days, yeah,
34:16 - you know, there were many times that I would attend to
34:21 - being on a board in the fifties and sixties
34:25 - and the problems and the threats
34:29 - you know, from
34:32 - the telephone companies not allowing the monopoles
34:36 - or charging exorbitant
34:40 - makeready cost
34:43 - or the broadcasters
34:46 - beginning to try to limit what we could bring in
34:51 - and the threats of
34:56 - trans
34:59 - transmission coming closer.
35:02 - And it was always this UHF was going to come in
35:06 - and then there wouldn't be a need for
35:09 - television.
35:11 - Plus, if I could just
35:14 - remember all the issues that were facing us, but,
35:18 - you know, from the political issues of municipalities
35:22 - wanted to control our rage, wanting to control what signals
35:26 - we could bring in and how we would service the company to
35:32 - to the to the copyright issue.
35:35 - And all those played in my mind,
35:38 - plus the fact that if I had to look at one thing
35:41 - that always troubled me, and maybe as I look back on it,
35:45 - it was
35:46 - but it did worry me because I remember our second
35:50 - franchise in my home town of Wellsville.
35:54 - We were negotiating the length of the contract
35:58 - and we ended up with a 100 year contract.
36:02 - Now you say 100 years.
36:05 - Why 100 years?
36:07 - Because I always had this fear, as a lot of us did, that here.
36:11 - We had all this hardware up there and here we had
36:15 - some of our subscribers
36:19 - in the franchise who come up for renewal
36:21 - ten years or 15 years
36:25 - and the local fathers
36:30 - would say, Well, we're giving it to somebody else.
36:34 - And so take off your hardware.
36:38 - I know that sounds very naive,
36:41 - but that was always a possibility
36:43 - and we used to discuss that many times
36:45 - what's going to happen.
36:47 - So that threat where you would go to council
36:50 - and meet with the council members
36:53 - and they'd have another group that they would say, Well,
36:58 - you know, we're going to give it to was a real threat to us.
37:02 - And so you lose a lot of sleep with that.
37:04 - Fortunately, as a
37:06 - as the years went by and the
37:10 - the regulatory
37:12 - process saw the injustice of it all.
37:16 - So yeah, there was a and I remember talking to
37:19 - my was my friend John Watson who was a true pioneer
37:26 - and who is the largest independent operator.
37:30 - And he understood
37:35 - the possibilities of cable,
37:37 - a real visionary in many ways.
37:39 - And, you know, if you talk to John,
37:43 - sometimes you wouldn't think
37:44 - that he had a grasp of what was going on.
37:47 - But as you listen and you and you
37:51 - and you watch what he did and what he believes in,
37:56 - he became kind of a mentor because I can remember days
38:00 - when I would sit down with him
38:02 - after a board meeting and I'd say, John,
38:05 - I don't know. You know, I think.
38:07 - Do you think we ought to stay in SDR?
38:09 - I think we ought to sell.
38:10 - I didn't have many subscribers
38:11 - in those days, maybe two or 3000.
38:14 - And John would say, he give me all the reason
38:18 - why the the coaxial cable could offer these signals.
38:22 - And he was microwaving in and and he was going to bring
38:25 - in all those things. And
38:27 - and then he would turn to
38:28 - me and said, Well, John, he says, if
38:31 - I'm buying, if you want to sell, I'll buy.
38:35 - And I thought, well, maybe they better stick it out.
38:39 - So I stuck it out
38:41 - at the bank street.
38:42 - You, the banks,
38:46 - if you're talking about the early days,
38:49 - that was a difficult situation too, because
38:54 - you would
38:55 - you know, the and
38:57 - the money centers the cable in the early days
39:01 - wasn't in the cities in the urban areas.
39:04 - So we would go to the local banks
39:08 - hoping for some kind of the
39:14 - support and hoping that they would
39:20 - again
39:21 - see the possibilities and have a sense.
39:26 - And so you would go to the local banks and
39:29 - you would lay out the proposition
39:33 - of and
39:38 - I think
39:39 - it became a question for me.
39:42 - I don't I can't speak for everybody.
39:44 - For me, as I went to community, to community
39:48 - and we got a franchise,
39:51 - I think it became
39:53 - a situation where whether a trust
39:58 - and they could look at me and say, well,
40:02 - I believe that the
40:05 - John's got
40:07 - something here and I can trust him.
40:09 - And so it was a trust factor as much and the loans
40:13 - weren't very large from, you know, the initially 100,000,
40:16 - 40,000, 200,000 for along with that.
40:21 - I don't think that
40:24 - in the early
40:26 - there would have been
40:28 - possible to build the system
40:31 - if it wasn't for the vendor financing that was done by
40:38 - certain vendors
40:40 - and particularly in our case, Milt Sharp.
40:44 - And he would lend you the money to buy his image.
40:47 - He would buy.
40:48 - Yes, he would, you know.
40:50 - Sure. And yeah.
40:51 - And I must confess that there were times that
40:57 - we we abused that because I did.
41:02 - Because, you know, there was a payment due on a note.
41:06 - And and Milt and his gang were pretty, pretty sympathetic.
41:11 - They were interested
41:12 - in selling the equipment, getting out there.
41:15 - But there was a time
41:16 - when they had to turn over their paper and,
41:21 - you know, and
41:24 - can you tell the story about the woman who worked for you
41:26 - who ended up lending you money? Sure.
41:29 - Well, you know, that's one of my more famous stories,
41:33 - I guess, as I look back on it, because,
41:38 - you know, it's
41:44 - you have to be at the right place at the right time.
41:48 - Yes, that helps.
41:50 - And you have to see the opportunity
41:53 - if there is one, and you have to take a risk and all of that.
41:58 - And lots of times
42:01 - people will
42:02 - say, well, you're an entrepreneur.
42:05 - And the early days,
42:07 - at least from my perspective,
42:10 - I heard anybody call me an entrepreneur.
42:13 - I suspect that
42:15 - in order to become an entrepreneur, you first
42:18 - have to be called a little crazy and a little careless,
42:22 - and I think that's probably accurate. So
42:26 - I know that in my heart
42:29 - that when I was
42:32 - going down this road
42:35 - with cable television
42:37 - and that, you know,
42:40 - there were very few people that really saw its future
42:43 - and believed in it.
42:45 - So and and so
42:48 - I think the people that get a
42:51 - start in any kind of endeavor
42:54 - have to be a little perhaps
42:58 - at least have to understand that
43:01 - they're going to be criticized and second guessed.
43:04 - It's not a conventional thing to do,
43:07 - but along with that, you also have to have breaks.
43:10 - And I and I really believe that, too.
43:13 - And so the story is
43:16 - that when we were building our third cable system
43:19 - in Punxsutawney, Pennsylvania, 1962,
43:26 - and we were doing it on a shoestring.
43:30 - And what you have to realize is that
43:35 - Punxsutawney in those days, could receive five signals.
43:39 - Now, the the state of the art had gone from maybe
43:43 - two, two signals in the early fifties
43:47 - to in the middle fifties.
43:49 - We had gone to five channels.
43:52 - And, you know, that was pretty darn good.
43:56 - And now in the early sixties, we go on to 12 channels.
44:00 - And the question was,
44:02 - people would say to you, why do I need 12 channels?
44:06 - You know, and there wasn't that much choice. And
44:12 - in Punxsutawney there was five
44:15 - signals they were receiving all if there's
44:18 - ten foot antennas or the six foot antennas
44:22 - over there over the air,
44:25 - and we could bring in and buy
44:28 - microwave or retail off the air.
44:31 - Seven And that wasn't much of a margin.
44:35 - And so you were hoping that
44:40 - there would be areas in Punxsutawney
44:43 - that didn't receive good signals.
44:46 - So that would give us some, some places you were hoping.
44:50 - Also, there were other customers you could convince
44:54 - that antennas were unsightly, dangerous.
44:58 - And so we would get a market there.
45:02 - And also you would hope
45:04 - that microwave would bring in more and more signals.
45:07 - Eventually where we went offering more than seven,
45:11 - more than the seven that we were going to give them.
45:13 - But there was also enough
45:16 - variety and choices and it two Xs channels.
45:19 - They were entirely it was all about getting choices again.
45:24 - And so when we built, we started Punxsutawney
45:28 - and we went to the local
45:30 - banks and submitted and we got a $40,000 loan
45:34 - and Gerald took a big hunk of the paper
45:39 - and we had a certain length of time before that.
45:42 - We had to turn that over.
45:45 - And this lady would somehow know that I was in town
45:49 - and we were stringing the strand and the cable,
45:52 - and she say, Mr.
45:53 - Regus, I need a job.
45:55 - Would you please
45:58 - hire me?
46:00 - And in all honesty,
46:03 - I said to her, Well, I'm not sure
46:06 - if we're going to
46:09 - have an office.
46:10 - We just my collects in the local drugstore at the bank,
46:14 - because I'm not sure how successful
46:16 - we're going to be with this endeavor.
46:18 - Well, as it was, we we did hire Betty.
46:22 - And Betty was our first lady in the office, collected
46:27 - the money, answer the phones, you know,
46:30 - and took care of the of whatever was necessary.
46:35 - And it did it all clean the office, you know,
46:39 - and so
46:45 - I had a partner by the name of Jim, Jim Brush.
46:48 - And one day Jim called me up
46:51 - and he said, John he said, Do you remember Chirk and Paul?
46:54 - And I said, Sure, I remember Chirk and Paul. And
46:59 - he said, Well, they just got a franchise
47:01 - outside of Punxsutawney and they like to
47:07 - build that system.
47:08 - They went to the local bank and they asked for a loan
47:12 - and the local bank
47:15 - banker said that
47:17 - if John Regas would cosign that note,
47:20 - he would give them the money.
47:22 - And I said, Jim,
47:24 - you know, first of all, how much are they asking for?
47:30 - He said, You're asking for $50,000.
47:32 - And I said, Jim, you know, 50,000.
47:36 - That's a lot of money. We're going to the bank
47:39 - every day trying to cover our checks.
47:43 - We're making three or four deposits.
47:45 - So as we get a few dollars, we're running over there
47:48 - and we don't have that kind of resources.
47:50 - And if anything went wrong, everything would topple.
47:54 - They just wanted you to cosign as a favor to them. Yes.
47:58 - And so
48:01 - I said, Jim, I don't think we ought to sign that note.
48:04 - I should.
48:05 - And he said, Well,
48:06 - they're good friends of mine and I'll watch it. And
48:12 - to me, do me a favor.
48:15 - So I said, Okay, Jim, send the papers up and
48:19 - I'm trusting on you to watch it.
48:22 - So I signed the papers
48:24 - and every once in a while I would say to Jim,
48:27 - How are we doing there in Germany?
48:28 - And he said, They're doing okay.
48:32 - And I didn't pay much attention in the last six months of it.
48:35 - And one day the one lady that was working in
48:39 - my office, Angie, came in and said,
48:43 - sure of hokum, is would like to see you.
48:46 - And I said,
48:49 - Oh, it's not an election year.
48:52 - I got troubles.
48:54 - She says He sounds pretty serious. So,
48:58 - Sheriff came in.
48:59 - He said, You know these gentlemen, Jim and Paul?
49:04 - And I said, Yeah, sure.
49:07 - He said, Well, he said, they've been
49:13 - sending out bad checks,
49:16 - floating checks
49:19 - behind you and your interest and payment.
49:22 - And the attorney for the bank said in no uncertain terms
49:26 - that you're calling in the loan
49:29 - and they're calling in, you're your guarantee.
49:33 - And they want me to post on your house
49:38 - of foreclosure.
49:40 - And he says, I don't want to do that job,
49:42 - but he says, I have to.
49:46 - And he says, But I'll give you a couple of hours
49:51 - before I act.
49:54 - I will literally panic because we had
49:57 - two other systems, all leverage, all you know, and
50:03 - didn't have $50,000.
50:06 - So I called up Jim and Jim was
50:09 - his eyes
50:10 - since he was in tears and not, you know,
50:15 - felt that he had let me down and
50:20 - didn't have an answer.
50:22 - And the foreclosure had gone on his house
50:25 - and it was an embarrassment.
50:29 - And I said, Well, Jim, I don't know what we can do.
50:32 - Can you not get any time at all with the bank?
50:34 - Would it be worth it if I said doesn't
50:38 - get pretty adamant, pretty angry at all of us.
50:42 - So I said, Betty would like to talk to you.
50:45 - And Betty was a lady that we probably hired for $35
50:49 - a week and very
50:53 - got on the phone.
50:54 - And she said to me, she said
50:58 - and John, you know,
51:03 - I know what the problem is
51:05 - and I enjoy my job
51:08 - and I like working for you and Jim
51:12 - and she says,
51:16 - and maybe I can help you.
51:18 - And I said, Well, Betty, how could you help? US?
51:21 - She says, Well, she says,
51:25 - I have $50,000 in my account,
51:30 - and if you tell me, I'll go over and pay it.
51:34 - And I often jokingly say,
51:38 - Well, I don't know how long it would
51:41 - take you to make that decision,
51:44 - but it probably didn't take me too long in my mind to say,
51:47 - Betty, would you please go over and play that note?
51:51 - But before you go over, would you tell me, you know,
51:55 - how you had $50,000?
51:58 - And she said, well, she said, my dad
52:02 - had an interest in a coal mine.
52:04 - He sold it last week and he put $50,000 in my account.
52:09 - And so
52:11 - she went over and paid
52:12 - off the note and
52:18 - it's one of those stories that,
52:20 - you know, you need a little luck.
52:24 - And she still gets free cable television from you,
52:26 - still gets free television, although she'd move
52:29 - different areas I haven't heard from very.
52:32 - And I ought to give her a call
52:35 - where there's some point at which you knew
52:36 - it was going to work,
52:37 - that you felt like you'd turned the corner financially.
52:41 - You don't.
52:44 - I always is.
52:48 - I look at all those years, 50,
52:53 - 60, 70 years, a lot of uncertainty.
52:58 - It probably didn't begin
53:00 - to feel comfortable
53:05 - until
53:09 - early eighties
53:11 - because
53:14 - the satellite came into play in about 76.
53:19 - And then 78 and 79 began
53:22 - the introduction of all of these
53:27 - new programing
53:31 - that we see today and that sense that
53:38 - that we were finally
53:40 - being recognized and accepted
53:43 - in the world as being part of this communication world.
53:49 - But before that, there was always, you know,
53:52 - and in the middle seventies began a new period of
53:57 - reregulate deregulation to sort it to some degree,
54:01 - because it almost killed the industry in 67, 68 and 70.
54:06 - And what was the FCC doing to us and the broadcasters?
54:10 - And we were at a situation where we were almost up from
54:15 - I won't go
54:15 - into all the things that had happened
54:17 - and what they were demanding of us.
54:19 - It was impossible to grow and bring in signals
54:23 - that started to come unraveled
54:24 - a little bit in the middle seventies.
54:27 - And they recognized that they we had hurt did a lot of hurt.
54:30 - But so I was never sure where we were going to be. But
54:36 - in 82 began, we
54:38 - we got one of the finest thing that ever happened in our lives.
54:42 - We got a bill that deregulated
54:46 - the industry did away with the ability for municipalities
54:51 - to control our rates, allowed us to breathe and grow
54:55 - and do the things
54:56 - and compete that we all dreamed about for so many years.
55:00 - And I would say in about when that that act came about,
55:05 - was the first time I started to feel comfortable
55:09 - about its future.
55:11 - And probably in the last
55:16 - three or four years, I felt even more comfortable
55:19 - because I think that with all the possibilities
55:24 - that I see for the future of telecommunications now,
55:29 - with the new products and everything from digital
55:32 - and compression to video on demand
55:35 - coming into play in high speed modems
55:39 - that we never dreamed about, and then eventually
55:42 - residential telephony, great pop.
55:44 - Yes, competition is there, but that's okay.
55:49 - I think that we're in a I think our industry is
55:52 - in a very good position to meet the future. So
55:58 - I guess so
56:00 - all that along with
56:03 - something else was starting to happen
56:05 - in the late seventies and eighties
56:07 - that were very important
56:09 - is the money centers for the first time
56:13 - we're starting to recognize the potential
56:16 - of cable television
56:19 - and money became available to
56:24 - to build out into the urban
56:28 - areas and suburbia and all those areas.
56:32 - So we were involved with
56:35 - to essentially to the satellite delivery
56:39 - in the late seventies,
56:42 - but back up a little bit
56:43 - when when you were in the early days
56:44 - of operating in cable systems, you used to have your name
56:48 - and phone number on the bill that you set out to be sure.
56:51 - How often would you hear from customers?
56:53 - Well, I remember when I first time
56:55 - did it with any real I did it with smaller systems.
57:01 - But I guess my my best story as I can relate to
57:04 - it is when we had about 700,000 customers
57:08 - and, you know,
57:11 - essentially I'm a mom and pop operator
57:14 - and have never been able to get away from that.
57:17 - And I'm kind of a hands on operator or I,
57:21 - you know, I'm now one that perhaps
57:26 - would be a real financier
57:30 - type of of an individual, although I understand it and I,
57:34 - I understand the importance of it.
57:37 - But so one day I said to the gentleman
57:40 - that was doing our building, I said,
57:43 - why don't you
57:45 - I think I'm getting away from our customers.
57:48 - And I want to understand what's happening.
57:51 - And so I said, why don't you put on the bottom of the bills
57:56 - that if they have a suggestion
58:00 - or a complaint,
58:04 - they can write or call
58:06 - the president of the company and give him my
58:09 - name and my telephone number.
58:11 - And I
58:13 - forgot to tell everybody in my office that I had done
58:16 - this and I wasn't really sure what was going to happen.
58:21 - And when the bills hit, they all hit practically
58:23 - at the same time.
58:27 - The phones really started to ring off.
58:29 - You know, they
58:31 - and my secretary was coming in and different people
58:34 - in the office.
58:35 - And then my sons
58:37 - were coming in and saying, Dad, what did you do?
58:40 - You know, what is going on?
58:43 - And I said, Oh, yeah, I forgot to tell you.
58:45 - You said, I told you so
58:50 - we got all these calls
58:53 - and it was a great catharsis as I look back on it,
59:00 - because what I discovered
59:04 - was that a lot of our subscribers,
59:09 - more than I care to admit, were really
59:14 - being mistreated.
59:16 - And as you gotten bigger, you get away
59:20 - from the everyday details, because in the early days,
59:23 - if you had one or two or three systems,
59:25 - you could call up your manager and you say, well, you know,
59:29 - what's a complaints?
59:30 - And he'd tell you that ten or 15 that you got complaints and
59:33 - service calls or the 30,
59:35 - and you go over them, you try to work it out,
59:38 - or you would say,
59:39 - Well, you know, how many customers have new customers
59:42 - we get today?
59:43 - Well, we got five new orders.
59:46 - And I'd say, how many do we disconnect when we got
59:49 - to the disconnected?
59:51 - Why did they disconnect?
59:52 - So you would have that
59:54 - close relationship with your managers
59:57 - and everything is as you get bigger
01:00 - 03.032 that starts to go away.
01:00 - 04.934 And what you found out when these calls
01:00 - 08.137 start to come in on 800,000 customers
01:00 - 12.642 that some managers
01:00 - 14.844 had not been
01:00 - 17.981 careful enough, diligent enough
01:00 - 22.719 and misused and made policies or ignored certain things.
01:00 - 25.888 So what one of the things that I always say is I found out
01:00 - 29.792 where my good managers were and my weaker ones were
01:00 - 33.162 in fiber calls, of course.
01:00 - 34.831 And then you could relate that.
01:00 - 38.434 And what you also could find out is that
01:00 - 44.574 you, which is very important to me,
01:00 - 49.979 is the customers that were perhaps treated unfairly
01:00 - 55.118 or perhaps had a real reason to be upset.
01:00 - 59.822 You could go to that person and correct it, but
01:00 - 03.393 you could also correct a manager and you had an opportunity.
01:01 - 05.995 One of my favorite
01:01 - 10.099 laughs went up along that same line is I remember I got
01:01 - 11.901 a call from a
01:01 - 15.872 customer and he said, Are you Mr.
01:01 - 18.141 Vegas? I said, Yes, I'm Mr. Vegas.
01:01 - 19.042 He says,
01:01 - 21.244 Are you the president of the company?
01:01 - 23.713 And I said, Yes, I'm the president of the company.
01:01 - 26.549 And he says, I remember this.
01:01 - 29.619 He says, Are you the real president?
01:01 - 31.954 And I said, Yes, I'm the real president.
01:01 - 35.658 And I said, How can I help you?
01:01 - 37.093 And he said,
01:01 - 38.261 Well,
01:01 - 40.930 you know, I don't have any problem.
01:01 - 43.199 I just have never talked to a real president.
01:01 - 46.569 And I was just I think that's very nice of you
01:01 - 48.171 to pick up the call.
01:01 - 50.673 And I'm just 100 that I can talk to you.
01:01 - 53.009 And I said, Well, thank you.
01:01 - 55.812 And he me for picking up the call.
01:01 - 57.447 And that was it.
01:01 - 00.183 Did you do much hands on
01:02 - 02.518 engineering for your cable systems?
01:02 - 03.619 Do I what did you do?
01:02 - 05.722 Much hands on engineering
01:02 - 07.790 when you were putting the systems off?
01:02 - 08.224 A lot.
01:02 - 12.328 You know, I would play or an early day perhaps
01:02 - 15.965 climbing up the steps of a pole, but I never really use a hook.
01:02 - 18.301 I could make a hook up,
01:02 - 20.770 you know, because a lot of times you had to have to go out
01:02 - 25.808 on a service call myself because, you know,
01:02 - 28.811 we couldn't solve the problem.
01:02 - 32.548 And, you know, we were our technicians
01:02 - 36.152 needed some help.
01:02 - 38.821 So we got to look at a picture and you look at a picture
01:02 - 42.658 and then you try to go back to the previous amplifier
01:02 - 45.695 and try to balance it and you'd read the meter and
01:02 - 50.666 but I later on I got away from all of that, you know, and
01:02 - 54.203 but I still try
01:02 - 57.273 to understand all the technology.
01:02 - 00.376 But I must confess to you that
01:03 - 03.746 I don't know all the things there is to know
01:03 - 06.415 about the Internet and the modems.
01:03 - 09.418 And and, you know,
01:03 - 12.388 I think back in the early days when
01:03 - 18.461 sometimes we were feeling a little sorry for ourselves
01:03 - 19.862 because we were getting beat up
01:03 - 23.900 and we were trying to make ourselves feel good.
01:03 - 27.537 And we'd sit down, we talk about what our future look like
01:03 - 30.373 and the signals we were going to microwave in
01:03 - 33.876 and and long that discussions
01:03 - 36.445 we get into the point of,
01:03 - 39.816 well, someday we might be in the telephone
01:03 - 43.519 and we would say, I would hear
01:03 - 45.087 people that were more
01:03 - 47.557 knowledgeable would say, well, it's an either technology,
01:03 - 51.427 just two simple copper wires.
01:03 - 54.864 They just twist them together and it shouldn't be any problem.
01:03 - 57.800 Ours is a more sophisticated system.
01:03 - 02.338 And, you know, when they see their pitcher
01:04 - 06.409 go bad, they immediately get on a complaint telephone.
01:04 - 07.977 It isn't as critical
01:04 - 09.946 sometimes it could be out for a whole day
01:04 - 12.048 and they wouldn't even miss it. So
01:04 - 16.886 but yes, I think we will be
01:04 - 21.057 in residential telephony and there is a future there.
01:04 - 27.129 But where we fooled ourselves was in thinking that it was
01:04 - 27.897 easy.
01:04 - 32.668 It's a very sophisticated, a very disciplined technology.
01:04 - 36.305 How did your company go from being just a couple
01:04 - 40.009 of cable systems in rural areas to being the company?
01:04 - 41.210 It is today?
01:04 - 45.381 Well, you know, I think that
01:04 - 48.284 I just
01:04 - 51.087 never stopped believing
01:04 - 53.489 in the future of cable television
01:04 - 57.894 and lots of times
01:04 - 01.964 I would look at it and,
01:05 - 06.035 you know, where we are now is this probably
01:05 - 09.272 I probably wouldn't be here if it wasn't
01:05 - 12.408 for my three sons
01:05 - 17.046 coming into the business in the early eighties, late seventies.
01:05 - 20.516 And one of the things
01:05 - 25.755 that we all realize is that we had to
01:05 - 27.723 if we were going to
01:05 - 31.227 make a success of this business, we had to grow it.
01:05 - 37.233 And we had to also control our destiny in the regards that
01:05 - 40.503 that we would
01:05 - 42.638 keep control of
01:05 - 46.475 ownership if.
01:05 - 49.478 And so we've always,
01:05 - 53.182 as a family, kind of approached it that
01:05 - 57.553 we would look at the opportunities
01:05 - 00.957 when they became available, but at the same time
01:06 - 04.894 controlling our destiny the best way we could.
01:06 - 07.830 So but
01:06 - 09.632 I have to say that
01:06 - 11.300 probably when you ask a question,
01:06 - 13.502 I think there's two things from my perspective.
01:06 - 16.973 One is I never stopped believing
01:06 - 21.110 that there was always a bigger future ahead of us.
01:06 - 25.448 And I still believe that and the possibilities.
01:06 - 29.685 So I wanted to be there at the very end
01:06 - 32.888 and be part of all of that.
01:06 - 35.558 There's another part, too, that
01:06 - 37.126 perhaps
01:06 - 39.495 doesn't
01:06 - 41.697 doesn't resonate, right?
01:06 - 46.302 But I must say that,
01:06 - 50.706 you know, having growing up with so many people
01:06 - 54.310 and met so many wonderful people
01:06 - 58.647 from the people that were the owners
01:06 - 01.951 and just the mom
01:07 - 06.822 and pop operators to the MSO operators
01:07 - 10.126 and the sophistication that it's all about.
01:07 - 13.262 But there was always a great
01:07 - 16.098 feeling of family and entrepreneurship,
01:07 - 20.970 which was unique I think, to a whole lot of businesses.
01:07 - 25.608 And here we were on a cutting edge of this great technology
01:07 - 29.145 year after year, challenge after challenge,
01:07 - 32.248 new and
01:07 - 35.451 new opportunities to offer entertainment
01:07 - 39.088 and information and being part
01:07 - 41.023 of all of that
01:07 - 46.195 and having my family
01:07 - 50.699 join me and believing in it and doing
01:07 - 54.737 so much of the hard work and
01:07 - 58.007 in having their dreams fulfilled.
01:07 - 02.545 I think that part of what's happened in my life
01:08 - 06.048 is that my mind goes back to those
01:08 - 09.718 early people, to the guy that was a first
01:08 - 13.622 technician and how hard they worked
01:08 - 17.126 to keep those systems going and how hard
01:08 - 20.696 those salesmen tried to make their equipment work.
01:08 - 23.899 It was very primitive, but they all had the same dream
01:08 - 26.969 that we had something that was important.
01:08 - 30.873 And I think that I just would like to think that
01:08 - 35.211 I've been able to be part of this
01:08 - 37.947 world
01:08 - 40.716 and make a small contribution
01:08 - 43.752 and although a lot of them
01:08 - 46.922 aren't here today, I still remember them.
01:08 - 49.658 And maybe I can help
01:08 - 51.927 fulfill some of their dreams that they had.
01:08 - 55.097 When did your sons get into the business?
01:08 - 57.199 Was that when did you sons get into the business?
01:08 - 01.670 Well, they all began to come in the late seventies.
01:09 - 04.473 In the eighties, three sons, three sons. Their names are what
01:09 - 07.776 there is Michael, the oldest,
01:09 - 11.046 and Jim the second.
01:09 - 14.350 And James and I will tell you that
01:09 - 20.656 there isn't any question, you know, that
01:09 - 25.094 I was so pleased and I never
01:09 - 29.732 I never really stressed that, you know, they had to come
01:09 - 32.735 and keep the business going or anything like that.
01:09 - 37.306 It was something that as they graduated from schools
01:09 - 41.143 and different colleges and graduate schools,
01:09 - 44.180 they made those decisions on their own.
01:09 - 49.451 And I can well remember those calls or that conversation, Dad,
01:09 - 51.921 how would you feel about me coming in the business?
01:09 - 54.924 And that was a wonderful thing.
01:09 - 58.394 And they certainly have sustained it and grown it,
01:09 - 00.062 and I give them a whole
01:10 - 02.932 lot more credit than that I'm getting at time.
01:10 - 08.070 But as you get older, you have a different role to play.
01:10 - 11.140 And my sense is that when I talk
01:10 - 13.375 to young groups of people,
01:10 - 18.747 I, I think that it's fair to say that
01:10 - 21.150 because of
01:10 - 25.588 my beginnings and where we are, that you've become kind of a
01:10 - 28.257 a role model to certain people
01:10 - 32.061 and the ability to, you know,
01:10 - 36.298 when people used to ask me to speak many a few years back,
01:10 - 40.169 I always said I didn't really have a story to tell.
01:10 - 42.238 And I really did.
01:10 - 44.340 And I really believe that.
01:10 - 47.643 But as a favorite, you would say, Well, we need a speaker.
01:10 - 50.346 So you say, okay, I'll come up and
01:10 - 55.718 say a few words to this group or that graduating.
01:10 - 58.287 But as you started to unravel
01:10 - 01.724 the story about cable television
01:11 - 06.095 and the way it started and the people they represent
01:11 - 09.164 and their dreams and their visions
01:11 - 12.334 and your story weaved in in there.
01:11 - 15.704 And then you say to the young people, well,
01:11 - 18.340 what did you get out of that?
01:11 - 20.743 What you began to realize is that
01:11 - 22.845 they said, Well, I gave this whole
01:11 - 26.515 they gave us inspiration.
01:11 - 30.119 And if you can accomplish that and do that, that's another role
01:11 - 34.056 that you can play as you get older, I hope.
01:11 - 37.059 As you look back, what do you think were
01:11 - 40.462 the biggest obstacles you had to overcome?
01:11 - 43.799 The biggest obstacles?
01:11 - 46.535 Well, I you know, that's an interesting question.
01:11 - 49.471 I think that probably,
01:11 - 52.608 believe it or not,
01:11 - 55.778 fear comes into my mind
01:11 - 59.214 because of fear of failure,
01:11 - 01.283 the fear that
01:12 - 05.988 that there wasn't a future.
01:12 - 08.757 And that fear
01:12 - 11.860 at times could paralyze you.
01:12 - 14.029 And I think that was the biggest obstacle.
01:12 - 19.368 And I had to overcome that fear and go beyond that
01:12 - 23.138 and times and say, hey, you know.
01:12 - 26.875 And so I had to to make sure that
01:12 - 30.679 and I by nature, I guess I'm a
01:12 - 36.719 probably a competitor
01:12 - 41.023 and I don't like to be a loser.
01:12 - 44.193 And but at times
01:12 - 47.162 that fear could say, I better sell,
01:12 - 50.799 I better get out
01:12 - 53.001 I don't want to go for anymore.
01:12 - 54.536 It's too much work.
01:12 - 57.373 And as I've seen a lot of
01:12 - 01.377 my partners and fellow people
01:13 - 04.079 that for a whole lot of reasons have exited.
01:13 - 09.918 But I think that that probably is
01:13 - 13.655 is the reason that
01:13 - 17.960 that a lot of them got out, perhaps, you know, that
01:13 - 21.163 they weren't sure about the future and they
01:13 - 26.835 but fortunate really for me, I never stopped believing
01:13 - 29.805 in cable television or
01:13 - 33.976 fiber optics and broadband.
01:13 - 37.446 But all throughout that is the ability for
01:13 - 40.582 our customers
01:13 - 42.718 to give them something
01:13 - 45.187 that them to make their choices.
01:13 - 47.356 And as we go down this road,
01:13 - 48.924 you know,
01:13 - 52.828 from 12 channels to 20, 30 channels, tell me one,
01:13 - 57.065 you know, 55 channels to 155 and 200.
01:13 - 59.034 It's all about choices.
01:13 - 02.671 And now what you see is in this world
01:14 - 05.007 today is that
01:14 - 10.078 that the transportation system, you know,
01:14 - 14.550 is is getting into play where you get the fiber in play
01:14 - 17.219 and then you see that content.
01:14 - 21.256 There's a lot of content out there in all kinds of levels.
01:14 - 26.028 And then you see that
01:14 - 31.333 the ultimate person
01:14 - 34.403 or the ultimate
01:14 - 37.406 object is to satisfy the customer.
01:14 - 40.309 And where went from the simple little
01:14 - 43.245 to channels.
01:14 - 46.248 And now you have all this civic sophistication,
01:14 - 47.749 all the choices.
01:14 - 51.487 And I what you're going to see is, is our subscriber
01:14 - 55.390 be in control of its environment to choose its
01:14 - 00.062 communications, its
01:15 - 03.298 entertainment.
01:15 - 07.135 And at the end of the day,
01:15 - 10.873 the survivors are going to be the ones that
01:15 - 14.610 can give value
01:15 - 18.046 and give service, and that
01:15 - 23.585 bottleneck that occurs,
01:15 - 26.088 getting this information, getting this product to
01:15 - 27.656 the customer
01:15 - 31.260 is critical
01:15 - 34.530 and that we survive who survives.
01:15 - 39.101 And so you can provide that service and value.
01:15 - 42.704 What did your parents think of all this?
01:15 - 44.540 My parents
01:15 - 47.910 well, at first they were
01:15 - 50.312 my dad was a Johnny.
01:15 - 53.282 He says, I don't know
01:15 - 55.817 he says,
01:15 - 57.619 you got enough.
01:15 - 01.223 You don't need any more.
01:16 - 03.125 Why don't you
01:16 - 05.861 just slow down?
01:16 - 08.330 Didn't understand it all.
01:16 - 10.265 And I respected that.
01:16 - 12.968 And I think when I look back at my parents
01:16 - 15.237 and I
01:16 - 20.309 simple people, they came from the mountains of Greece,
01:16 - 23.779 third grade education,
01:16 - 26.949 but came to this country
01:16 - 28.784 with their dreams
01:16 - 30.352 and their hopes for their children,
01:16 - 34.923 like so many immigrants, worked hard, had great value,
01:16 - 36.692 great faith
01:16 - 42.731 and simple people.
01:16 - 44.232 And then
01:16 - 46.702 to watch your son
01:16 - 49.371 get all wrapped up in this
01:16 - 52.941 pretty sophisticated world,
01:16 - 57.245 I think it was overwhelming to him and I'm sure that
01:16 - 02.050 many nights they go to bed saying their prayers
01:17 - 04.987 that I hope that
01:17 - 07.856 the good Lord take care of John, because I'm not sure
01:17 - 09.658 he knows what he's doing.
01:17 - 11.526 I suspect that
01:17 - 14.896 I always tell you one story that I kind of remember.
01:17 - 16.898 I remember
01:17 - 20.969 20 some years ago, I was
01:17 - 23.238 I had to serve
01:17 - 25.774 two bankers, very important bankers
01:17 - 30.178 visit us in my hometown of Wellsville.
01:17 - 32.781 They came then they went to Curtis board to do our business.
01:17 - 34.383 They were from New York City
01:17 - 40.656 and on the way back to Wellsville,
01:17 - 42.324 I said, Well, would you like to start
01:17 - 45.427 in my dad and my brother's restaurant, get a sandwich?
01:17 - 48.930 And they said, Sure, we'd like that.
01:17 - 50.632 We have time.
01:17 - 53.702 So as we were driving down Main Street
01:17 - 55.971 and I said, Now there is a restaurant,
01:17 - 57.339 Texas had
01:17 - 00.809 not a very sophisticated name, but that's where that
01:18 - 02.177 it all began.
01:18 - 05.113 And I wouldn't be here if it wasn't for the Texas hat.
01:18 - 09.418 And I said, But, you know, I can't park in the front.
01:18 - 11.219 That's for the paying customers.
01:18 - 12.387 So I'm going to have to take you
01:18 - 14.790 through the alley in the back way.
01:18 - 19.061 And they said, okay, so we parked in the alley
01:18 - 20.495 and now this alley is
01:18 - 22.464 it was pretty beat up, you know what I mean?
01:18 - 24.499 As most alleys are
01:18 - 27.335 and as we parked the car and I said,
01:18 - 32.941 if you look up, see that rundown apartment up there,
01:18 - 35.577 the building from the back, that's where I was born.
01:18 - 39.347 And They kind of looked at me and coincidentally,
01:18 - 43.051 we had stairs in the back alley.
01:18 - 48.056 And my mom was in her eighties with there with a hose
01:18 - 51.059 and a broom scrubbing down
01:18 - 54.830 the steps and the alleys.
01:18 - 58.834 And I said, Would you like to meet my mother?
01:18 - 01.603 Oh, yeah, we'd be very honored to meet my mother.
01:19 - 04.139 I said, Well, there is Mom right over there
01:19 - 08.443 with her broom and her hoe is scrubbing down the alley.
01:19 - 10.879 And I know that they would think is really my
01:19 - 13.849 what is why is this mother
01:19 - 16.318 doing that?
01:19 - 19.187 So I said, I'll go over and say a few words, some of them.
01:19 - 24.726 So I said a few words and mom, she came over and in her broken
01:19 - 28.296 English with the water running out of the hose and her broom,
01:19 - 32.601 she said,
01:19 - 34.903 Nice to have you at the Texas Hot.
01:19 - 38.140 Johnnie's a good boy.
01:19 - 39.875 And then she turned around in Greek
01:19 - 43.111 and she told me, translated, God help us.
01:19 - 49.751 She had such fear of bankers, and I'm sure those bankers
01:19 - 53.455 were thinking, Oh my God, you know, why is.
01:19 - 57.359 But you also have to remember
01:19 - 59.761 that immigrants had great work ethics
01:20 - 03.665 and being clean and doing their share,
01:20 - 07.469 and that Ellie was important to mom to be kept
01:20 - 10.605 clean and picked up.
01:20 - 12.207 You still have encounters port share
01:20 - 14.109 do for people who have never been there.
01:20 - 16.077 Can you describe the town?
01:20 - 18.313 Describe the time town?
01:20 - 19.014 One of the town.
01:20 - 21.516 When I moved there was
01:20 - 25.187 had a population of 2800, 2800.
01:20 - 28.757 It was very
01:20 - 30.258 typical.
01:20 - 36.031 A lot of Pennsylvania towns starting to run down.
01:20 - 38.233 Jobs were very scarce.
01:20 - 41.369 And the only people that had a formal education
01:20 - 44.339 with the lawyers, they had two or three lawyers,
01:20 - 49.377 three doctors at that time and the schoolteachers.
01:20 - 50.712 Other than that, there was
01:20 - 52.714 not the
01:20 - 55.383 employers in town who were the employees
01:20 - 00.322 when I first moved here, there was a there was a tannery,
01:21 - 03.625 very low paying job.
01:21 - 06.161 And, you know, very,
01:21 - 09.264 you know, and
01:21 - 11.733 the chain who was in operation, they'd have an odor.
01:21 - 13.735 And that's true.
01:21 - 18.306 The village and there was a silk mill,
01:21 - 22.677 both of which have since gone out of existence.
01:21 - 26.781 And it was a pretty, would say
01:21 - 29.284 beautiful little town nestled in these hills.
01:21 - 33.955 But as far as
01:21 - 36.491 progress, you know, there was, you know, just
01:21 - 39.594 people that stayed there,
01:21 - 42.664 made a living there, loved it.
01:21 - 45.800 But most of the young people had to move.
01:21 - 49.037 So today of sport
01:21 - 53.308 is a thriving little town.
01:21 - 55.911 We have a new hospital.
01:21 - 59.014 I say it's been there for some 20 years.
01:21 - 00.815 When when I first moved the cottage,
01:22 - 01.950 Porter had three doctors.
01:22 - 04.386 Now we have 30 doctors on his staff.
01:22 - 07.455 Adelphi employs
01:22 - 10.025 somewhere between 2000, 2200
01:22 - 12.294 people.
01:22 - 16.631 And most of those that we employ have
01:22 - 21.069 some skills, education beyond high school.
01:22 - 25.106 And I'd say probably over 50% have a degree.
01:22 - 28.243 And in four year colleges
01:22 - 31.413 of some kind, that is changed dramatically.
01:22 - 34.749 The demographics in our community
01:22 - 38.320 a whole lot, but it's
01:22 - 40.255 Main Street.
01:22 - 43.191 The stores are full active.
01:22 - 46.361 We have one motion picture theater mine
01:22 - 50.732 still in existence and we
01:22 - 57.238 it still is rural
01:22 - 59.574 and still is
01:23 - 02.844 people that locate in college sport and come back
01:23 - 04.713 I come back there.
01:23 - 06.781 My sense is most them
01:23 - 09.884 for the quality that they perceive because
01:23 - 12.887 in a rural environment and
01:23 - 17.392 they're it's probably a little bit less
01:23 - 20.362 intense in the cities are
01:23 - 21.329 did you ever feel like
01:23 - 23.398 you had to move Adelphia to a bigger city
01:23 - 25.066 as you got to be a bigger company?
01:23 - 26.568 No, not really.
01:23 - 30.005 You know, I never first place I never expected to be
01:23 - 31.206 where we are.
01:23 - 34.576 So, you know, and I was too busy and my family was,
01:23 - 37.645 you know, grew up there and all of us
01:23 - 39.981 were quite comfortable.
01:23 - 43.651 Think that is one of the things
01:23 - 47.122 that over the years, that
01:23 - 51.393 it's where we started and, it's
01:23 - 53.995 working for us and
01:23 - 57.499 I think there's there's
01:23 - 00.835 I'm I have a sense of loyalty about a lot of things.
01:24 - 03.438 And I think my my family does too.
01:24 - 06.474 And these are the people we up with.
01:24 - 08.543 They went to school there.
01:24 - 10.745 They're our neighbors, our community.
01:24 - 13.348 And so it never really occurred to us
01:24 - 17.452 to move and
01:24 - 20.555 and as technologies improve and things have happened,
01:24 - 23.324 communication, it's worked out. Yes.
01:24 - 26.494 If you were, I could honestly say
01:24 - 28.963 that I missed business opportunities.
01:24 - 31.533 If I was in some of the more
01:24 - 35.970 centers for
01:24 - 39.240 financial world you get into
01:24 - 44.546 a group that becomes
01:24 - 47.816 you work together and you talk together.
01:24 - 49.150 And so probably
01:24 - 53.354 we have grown maybe in a different manner,
01:24 - 57.092 but then where we are was pretty hard to find
01:24 - 00.462 kind of support, although I must admit that
01:25 - 03.198 in the last ten years we probably have been good
01:25 - 04.365 for the
01:25 - 07.235 that most people because people would start to pull out,
01:25 - 11.172 see where the heck is car is parked and try to find so
01:25 - 14.909 and now we had a lot of visitors and you know, I
01:25 - 19.481 and I kind of laugh because a couple of years ago
01:25 - 24.719 in one week we had Senator Santorum and visitors
01:25 - 28.189 and Senator Specter and Governor Ridge.
01:25 - 31.092 And I said all in one week and Curtis, wow,
01:25 - 33.595 that's pretty good.
01:25 - 35.630 So Adelphia is the big employer in Carter's port?
01:25 - 36.331 Yes, sure.
01:25 - 37.198 It's a biggest one.
01:25 - 43.338 And, you know, with that, I am I personal basis of
01:25 - 49.177 being and
01:25 - 53.481 we there are some problems
01:25 - 56.684 and you outgrow your infrastructure.
01:25 - 02.023 And to some people, you know, we have not been a blessing
01:26 - 06.628 but the most people we have and you can see that
01:26 - 11.900 the stories are kept up better, the homes are kept up better,
01:26 - 16.538 and people are, I think, feel better about themselves.
01:26 - 18.773 And one of the great stories to me is just
01:26 - 21.709 in the last
01:26 - 24.179 year,
01:26 - 26.447 I've had
01:26 - 30.118 I know of at least six
01:26 - 32.086 children
01:26 - 35.456 and I call them children, people that had gone
01:26 - 38.493 to school with my children and they had left.
01:26 - 43.364 And 20 years later and 25 years later,
01:26 - 47.001 they've come back to Curtis bought in the Jordan Adelphia.
01:26 - 49.237 And they bring your talents
01:26 - 51.639 and they bring their great love for the little community
01:26 - 53.208 where they grow up
01:26 - 56.844 and that's really a nice feeling to to welcome them back.
01:26 - 59.547 And I remember a couple of weeks ago, I was
01:26 - 03.251 I was going through the parking lot and this young lady,
01:27 - 08.289 it was a came up to me, a pretty young lady, blond hair
01:27 - 11.459 and she came up and she said, Mr.
01:27 - 12.493 English, do you remember me?
01:27 - 13.461 And I looked at her.
01:27 - 15.730 I said, No, I can't play her.
01:27 - 17.899 She says, Well, I'm so forth and so forth.
01:27 - 21.236 And I said, Wow, nice to have you back.
01:27 - 24.839 You you're in Los Angeles, aren't you?
01:27 - 28.109 And she says, Yeah, not anymore.
01:27 - 30.311 She says, I'm back here in Carter's bar.
01:27 - 32.714 And I said, Wonderful.
01:27 - 33.982 I said,
01:27 - 36.351 she's, you know, she said, Do you know where I'm working?
01:27 - 38.219 I said, No, where are you working?
01:27 - 40.888 She says, I'm working at Adelphia.
01:27 - 42.624 Oh, that's great.
01:27 - 44.559 Nice to have you back.
01:27 - 47.161 So what do you do?
01:27 - 49.731 Worry about what might happen to counters after you're gone?
01:27 - 51.299 I do.
01:27 - 54.669 You know, as long as we do things right
01:27 - 56.804 and there's a future in the business,
01:27 - 59.107 I'm sure that the children are committed.
01:27 - 01.776 I don't think we're going to grow much more in cotton sport
01:28 - 04.979 because I think we've begun, but we will grow some.
01:28 - 10.218 But I think that what we have to do in our little community,
01:28 - 12.253 because we're embracing the whole area
01:28 - 13.354 and how people are coming
01:28 - 16.858 in, 85% of the people who are hiring recently
01:28 - 20.194 are coming from not in rural counties poor
01:28 - 21.796 because there just isn't housing.
01:28 - 24.666 They're coming from the surrounding towns, most of them,
01:28 - 26.134 and then from around.
01:28 - 28.536 But yeah, I worry about that.
01:28 - 30.672 And that's why I think that it's important
01:28 - 35.143 that as we go down the road that we begin
01:28 - 38.613 to put into place in our little community
01:28 - 41.082 a good education system,
01:28 - 44.252 a good infrastructure
01:28 - 46.854 where you get to libraries and
01:28 - 50.725 athletic fields and things like that
01:28 - 53.695 would attract other industries to come in in the future.
01:28 - 55.430 Hopefully
01:28 - 58.866 you make goals for yourself at this point in your life.
01:28 - 01.102 Do I have any goals,
01:29 - 03.371 always have goals and always have dreams.
01:29 - 04.138 And as I drive
01:29 - 08.476 through those hills in Potter County and I get excited about,
01:29 - 11.479 yeah, one of the biggest goals is to make sure that we execute.
01:29 - 14.949 We're not there yet because now we're in a transition period,
01:29 - 18.152 we're introducing all these marvelous products, but we it.
01:29 - 21.789 So this may sound like do I have any other goals?
01:29 - 23.191 Sure,
01:29 - 25.793 I have some other goals, but I can't tell you what they are
01:29 - 28.830 generally. Yes.
01:29 - 30.765 Thank you very much. Of my pleasure.