PCN Profiles Ralph Roberts, Comcast Corporation, Founder
00:01 - Ralph Roberts.
00:01 - You remember the the first day
00:03 - you went home at the end of the day
00:04 - and said, well, I'm in the cable business?
00:07 - Well, I guess that's when
00:10 - I bought the first cable system
00:12 - we ever had in Tupelo, Mississippi.
00:15 - And when I went home after closing the deal,
00:20 - I realized that it was a good business,
00:23 - although I didn't know very much about it.
00:25 - It was a junior sized venture capital company at that time.
00:30 - And then Aaron, who was the manager
00:35 - of Jerrold Systems, was became a broker.
00:39 - And he brokered the two below system.
00:41 - To me,
00:43 - the only thing I know about Tupelo is
00:45 - it was a home of Elvis Presley.
00:47 - And it was somewhere in Mississippi.
00:50 - Did you visit it before you bought it?
00:52 - Oh, yes. Oh, yeah.
00:54 - I visited down there and I did a little research
00:58 - with other cable people to find out
01:00 - what kind of an industry it was.
01:02 - But I actually went to have a Tupelo
01:04 - and spent some time there.
01:06 - What kind of industry was it in 1963?
01:10 - In 1963, I
01:12 - think cable was just a beginning industry.
01:16 - They serviced the what we used to call
01:19 - the hinterlands of America
01:21 - that were too far away from television stations
01:25 - and therefore couldn't get decent images on the screen.
01:30 - And so the cable really brought
01:32 - television to the people who normally wouldn't
01:35 - have it or whatever, a little of it.
01:38 - This was before the days of HBO.
01:41 - Yes. HBO
01:43 - changed the whole cable industry.
01:47 - Here was an opportunity to have movies without commercials.
01:51 - And it was on a satellite.
01:52 - So it could go anywhere.
01:53 - Any cable system could pick it up.
01:55 - Up to that point, the major markets didn't
01:58 - seem to feel they needed cable because they had
02:01 - network programing and some local stations.
02:05 - But as soon as HBO had the streets, it was sensational
02:08 - and opened up a lot of doors for us.
02:12 - When when you started the Tupelo system,
02:16 - do you remember how many channels it had
02:17 - or what you charged for it?
02:18 - I think it had
02:21 - really one channel was a cherry picker
02:25 - and he picked off the three networks,
02:27 - whichever programs he thought were most interesting.
02:31 - And I believe we charged $5 a month.
02:34 - It almost looked like a pipe dream
02:37 - kind of a business, because you put up a tower, ran
02:40 - some wires into people's homes, and they paid you $5 a month.
02:44 - That's all you had to do.
02:45 - It was very nice.
02:47 - We did get adventuresome at one point where we tried
02:49 - to introduce another channel and that's
02:52 - we've been talking about that over the years.
02:55 - And that was our meditation channel,
02:57 - fix the camera on a goldfish bowl
03:00 - and you just watch the fish swim
03:02 - back and forth with some background music.
03:05 - That was one of our expensive channels.
03:08 - You did that yourself? Yes.
03:11 - What kind of reaction did you get from viewers
03:14 - or anything better than one was? Good
03:16 - people want more television, regardless of what it was.
03:19 - And we also those days had a fixed camera
03:24 - that would go back and forth over a barometer,
03:28 - a wind indicator, or tell you whether the weather was nice
03:31 - or bad. It could also have
03:33 - out the window to find the same information.
03:37 - At what point did you decide that you had done
03:39 - the right thing in buying the system in Tupelo?
03:42 - Well, I had previously sold a business men's furnishings,
03:47 - which were belts, wallets, jewelry and sold 15,000 stores.
03:52 - And I sold that business
03:55 - and went into a junior
03:56 - sized venture capital operation.
03:59 - People would come in, young guys who had ideas for computer
04:03 - services and others would put up some money,
04:07 - get the bank to put up some money
04:09 - and see if I could get them launched. The
04:14 - it was an awful lot of fun for me because I had the money
04:17 - from the previous business that I had.
04:18 - So I kept the corporate shell and the cash
04:22 - inside the company and use that to the
04:26 - venture capitalists in a sense, in a very small way.
04:32 - So when did it seem like cable was the way to go?
04:36 - Well, I'd gone into some other businesses,
04:40 - used like I had formerly been vice
04:43 - president, marketing and sales of Muzak Corporation.
04:47 - So I knew something about that business and I was going from
04:50 - one little thing to the next
04:52 - until suddenly one day
04:53 - I realized that the cable
04:55 - television business was better than all of them put together.
04:58 - So then I really leaped in with both feet.
05:03 - Were you living in Philadelphia at the time? Yes.
05:06 - Where else did you buy cable systems?
05:08 - Well, we bought cable systems right across Mississippi
05:12 - because we were based there, in a sense.
05:15 - And then further on, the next big move was a cable system
05:19 - in Sarasota, Florida,
05:23 - and discovered that it was the owner of it
05:26 - had, unfortunately, a wooden leg and couldn't climb poles.
05:30 - So he ran the cables in the sand
05:33 - and didn't do very well and the pictures weren't very good.
05:37 - So Dan and I decided we ought to buy that business.
05:41 - And we took in as a partner of the Philadelphia
05:44 - Evening Bulletin, and they put up the money
05:48 - and we ran the business that very well.
05:52 - There was a case where they did get three channels,
05:55 - but the third channel, remember, whether it was ABC,
05:59 - I think was a little weak.
06:01 - It was a big question whether or not people would pay
06:04 - just to have a clear channel when the other two weren't
06:07 - so terrible.
06:09 - And actually, we discovered that they did.
06:12 - And we had a we went like gangbusters.
06:16 - You mentioned
06:17 - Dan Aaron, and you also have another partner, Julian Brodsky.
06:20 - Can you talk about each of them and how you met up with them?
06:23 - Yes, well, Julian was an auditor,
06:26 - and the business
06:27 - that I was in prior to my venture capital days.
06:31 - And he was an accountant
06:35 - working for an accounting firm.
06:37 - And apparently that accounting
06:40 - firm serviced some cable systems.
06:42 - And so he knew a little bit about the cable industry.
06:45 - And when he heard that
06:47 - I bought a cable system in Tupelo, he wanted to
06:52 - get involved in a famous line he likes.
06:54 - The quote is that he said, You can't do this without me.
06:58 - That's how anxious he was to get into the cable business.
07:02 - And that time, of course, I was I have a very meager
07:05 - overhead, not the way it is today, I might add.
07:08 - And we had small offices, a limited amount of space
07:13 - and furniture and jewelry.
07:16 - And I told a story when I said, I don't have room for you here.
07:19 - He said, I won't take up much room.
07:21 - And by the way, Joy, in six foot three, I think
07:24 - giant of a man, he came in with his card table and a chair
07:28 - said, this will be my desk.
07:29 - You know, I don't need any furniture.
07:33 - Dan was very knowledgeable about the cable industry.
07:38 - He had really been through the mill with Gerald
07:41 - and was operating their systems.
07:43 - So when I bought Tupelo below, I told Dan
07:47 - that I wouldn't buy it unless he came with it
07:50 - because I had a
07:51 - little motto Don't ever go
07:52 - into a new business without an expert.
07:55 - And Dan was an expert, and he went to Mississippi
07:58 - quite frequently and made a big success of it.
08:01 - So much so that we were willing to go on to buy more.
08:06 - We also had a very friendly banker, which was very critical
08:10 - with the Philadelphia National Bank.
08:13 - And the man who was my hero there was Jack McDowell.
08:17 - He was a vice chairman
08:19 - and he was sort of like the old fashioned bankers
08:22 - looked you in the eye and shook your hand and said, I like you.
08:24 - I'm going to lend you money.
08:26 - Because when I asked them
08:27 - to get the money to buy out my previous company
08:31 - and he said, I told them
08:32 - we were going to lose the business, I think it was
08:36 - to be sold to Swank
08:38 - and I had an option
08:41 - to get the system.
08:43 - I got the business right of first refusal,
08:46 - and when I exercised that with the help of the bank Mike,
08:49 - I asked him, how am I going to pay the interest?
08:51 - He said, You just raise your salary.
08:54 - Although the interest in those days
08:55 - is only three or 4%, not like it is today.
08:59 - What were you doing?
09:00 - It that this is the Pioneer Suspender Company? Yes.
09:03 - What were you doing
09:04 - at the company
09:05 - at the time that you were in a position to buy it?
09:08 - I was
09:11 - I was the vice president in charge of
09:14 - marketing, advertising, promotion,
09:18 - and I promoted the products
09:21 - the nicest possible way I could by having musical
09:24 - fashion shows.
09:25 - I think we had
09:25 - the first industrial music shows in the United States
09:29 - and they were very successful and our business was booming.
09:33 - So much so that my competitor, Ray Hitchcock, said he'd like
09:38 - to buy us out. And I agreed.
09:41 - Interesting there
09:43 - at that time, sense of belt was just being introduced.
09:46 - These were rebellious slacks
09:48 - and people weren't wearing cufflinks anymore.
09:51 - They weren't barrel cup shirts
09:53 - or tie bars because guys weren't wearing ties.
09:56 - So it looked to me that the products
09:57 - we were selling were going to have a nosedive.
10:01 - So along comes Ray Hitchcock, who wants to have me
10:05 - stop beating up on his customers and bought me out.
10:09 - Interestingly enough, yesterday
10:11 - I received a letter from the president of Sensible
10:15 - who said he read about this story in one of the journals
10:19 - they wanted to introduce himself.
10:22 - He never realized what a motivating factor
10:24 - he was in my life.
10:27 - What's a musical fashion show?
10:30 - Well, and men's fashions are almost no place
10:36 - to go in a newspaper because the big fashion news
10:39 - is about women and
10:42 - women page.
10:44 - The women's page
10:46 - once in a long while would have something about a men's item.
10:50 - But I went to the women's editors
10:54 - and asked him whether they could see
10:56 - the fashion that we were doing, and belts, particularly
10:59 - in elastic belts that were very colored and beautiful.
11:03 - And so I decided that I'd have to have something
11:09 - in New York that would attract these women buyers or
11:13 - PR people, including our own buyers.
11:16 - So we made a show around our own merchandise,
11:21 - like suspenders are a man's best friend.
11:24 - We did all with parody some of the songs.
11:27 - We had music and dance.
11:29 - It was sensational.
11:31 - I did it every year until finally
11:33 - the final year was in Convention Hall Atlantic City.
11:36 - And this really put us on the map
11:38 - with all the department stores and the men's furnishing chains.
11:41 - They all want us
11:41 - to see the hotshot operation that we were running.
11:46 - Did you sell bow ties?
11:48 - We always sold bow ties.
11:51 - You are you were never seen without a bow tie.
11:54 - Is that when you developed fear, a fondness, a bow ties?
11:56 - Well, I don't know. Or just came from.
11:59 - As a matter of fact, I have foreign hand ties at home, too.
12:01 - But somehow, when I go to the closet
12:03 - to pick a tie, it's usually a bow tie.
12:05 - I think they're neater and it is a little distinctive.
12:10 - I must admit.
12:10 - I didn't quite realize
12:12 - I was getting a reputation for just wearing bow ties.
12:17 - Where'd you grow up?
12:19 - I grew up in Queens,
12:21 - City of the South, according to the Chamber of Commerce.
12:24 - And I was New Rochelle, New York.
12:26 - And it was a beautiful city, right on the water.
12:31 - And all the kids, including me, had a little cat boat
12:34 - that we sail around.
12:36 - And it was just a fun place to be.
12:38 - It was still farmland in many areas.
12:41 - Today, of course, it's a metropolis,
12:45 - but it was very, very pleasant growing up.
12:49 - What did your father do for a living?
12:50 - My father was a manufacturing canvased
12:53 - and in addition to that, he had a chain of drugstores.
12:58 - His most famous drugstore was
12:59 - the one on the Biltmore Hotel that later became a bar,
13:03 - and then they tore down the Biltmore.
13:05 - So those days are really gone.
13:08 - He passed away when you were 12 years old?
13:10 - Yes, he was 42 years old and I was 12.
13:15 - So that was quite a shock.
13:16 - Of course, it was a sudden death.
13:21 - Where'd you go then?
13:23 - Well, eventually, a year or two later,
13:28 - my mother
13:30 - took the children and moved to Philadelphia
13:32 - because she had a sister there.
13:34 - And so I got to Philadelphia when I was about 16,
13:38 - and when I was 17, I went to the University of Pennsylvania.
13:42 - So sort of made Philadelphia home.
13:45 - What effect did it have on you to lose your father at age 12?
13:50 - To big shock.
13:51 - I mean, your father stands up for you
13:54 - as one of your idols as you grow up and
13:59 - he was always very attentive to the children.
14:03 - And matter of fact,
14:05 - he took us to the movies the night before he died.
14:09 - And when he did die, my mother came into our room
14:11 - with my brother and I and said, Your dad just passed away.
14:16 - I went in and I was spellbound.
14:19 - I couldn't believe it's possible.
14:23 - How do you think you're different today?
14:25 - Because you lost your dad at such a young age?
14:28 - Well, I really don't know.
14:31 - I think I'm very attentive to the family and
14:36 - I have
14:38 - some marvelous kids, a good wife.
14:41 - And I think I just I never took the business home with me.
14:45 - I go home, I talk about what the kids did every day,
14:48 - or my wife
14:50 - sort of is able to shut it off.
14:52 - And I think that's partially because I
14:55 - felt I had a responsibility to know what was going on
14:57 - with the kids and the wife.
15:00 - What can you tell me about your mother?
15:03 - Well, I was considered a mama's boy.
15:05 - My mother could do no wrong.
15:07 - She everything she did was right,
15:10 - and she was very encouraging to me
15:13 - and to my brother and sister.
15:15 - She would tell us that
15:16 - we really could do anything we wanted to do.
15:18 - We just tried hard enough and do things that we enjoy.
15:23 - If you're going to have a life
15:26 - and an occupation, you should try to find
15:29 - that which makes you happy and enjoy doing.
15:32 - And her remuneration was not the measuring point.
15:35 - I think it was sense of accomplishment.
15:40 - So she was very encouraging to her children,
15:42 - particularly if she had no husband.
15:43 - It was money ever a problem.
15:46 - After your father passed away,
15:47 - did he leave you in pretty good shape?
15:49 - Well, it was in the middle of the depression.
15:51 - He died in 1933.
15:54 - And the only money we had
15:56 - was the insurance money, which he had.
16:00 - And we knew we had to move out of our house and give up.
16:05 - We had a chauffeur lost that, and
16:09 - we we scrambled around, but
16:14 - we always managed somehow.
16:16 - And I always had
16:17 - a little business on the side going somewhere or either
16:21 - making bus schedules and selling ads or filing.
16:25 - I had a little orchestra for dances
16:29 - and we always had something
16:30 - that I could make a few extra bucks.
16:32 - Did you play an instrument?
16:34 - I played the piano a little bit.
16:35 - Not not great kind of music or big jazz, popular music.
16:41 - You know, you always in those days, you
16:43 - learn classical music that you're parents for.
16:46 - Get a teacher and make you sit inside and learn how to play
16:49 - instead of going outside having a ballgame.
16:52 - But I've always enjoyed popular music.
16:56 - You still play the piano?
16:57 - I play a wee bit of piano, that's all.
17:00 - Each year I learn one new song.
17:04 - Although I do play by year end part.
17:06 - What's the most recent song you learned?
17:08 - I'm Scott Joplin.
17:10 - That's the one I'm working on.
17:12 - Hard things. Yeah.
17:14 - Do you remember the first job you ever had?
17:22 - First job
17:23 - I ever had, I guess.
17:29 - I guess it was at Penn as the University of Pennsylvania.
17:34 - I had worked out a program
17:39 - of selling blocks to the students,
17:42 - and I sold advertising on the back of the blotter.
17:47 - Now, for people
17:47 - who are too young to remember, what is a blotter?
17:51 - Well, a pen used to have wet ink.
17:53 - And you filled your fountain pen with things you wrote.
17:57 - And the ink came out making the letters,
18:00 - and you had to put a blotter on top of it because
18:03 - the ink was still pretty wet.
18:05 - If he didn't want this myriad blotter that,
18:08 - you know, amazing that you ask me that question,
18:11 - I just thought everybody would know what a fountain pen is.
18:14 - But apparently or. Right.
18:15 - They haven't been around for a long time.
18:19 - But from being in
18:20 - the position you were in, how did you
18:23 - how did you end up being able to go to pen?
18:27 - Well, in those days,
18:29 - a semester of school cost $400.
18:32 - And if you could eke out $5 a week
18:35 - allowance or $5 a week from selling blotters or
18:39 - something else, you had enough to buy lunch and a few books.
18:43 - So it was even though $400 doesn't seem like much today,
18:48 - it was substantial in those days.
18:51 - So for a whole year at $800.
18:54 - And my mother was able to scratch that around.
18:58 - Did she work?
18:59 - She opened up a dress shop in Germantown
19:04 - and ran that for a while.
19:06 - She was always trying to do something.
19:09 - Was it successful?
19:11 - It wasn't as successful as she would have liked
19:14 - if she closed it up.
19:15 - She did it with aunt, with her niece
19:18 - who lived in Philadelphia
19:20 - and was fairly well-off.
19:26 - What did you study at Penn?
19:27 - Marketing.
19:28 - You get a B.S. in economics from Penn.
19:31 - Undergraduate Boarding School and most major was marketing.
19:38 - What attracted you to marketing?
19:39 - Well, I think I'm a natural salesman.
19:41 - Before I lost my voice.
19:44 - And I enjoy selling things and concocting ideas
19:48 - and making a product that other people might want.
19:55 - You remember your first sales job?
19:58 - Well, pardon me, was it the blotters?
20:01 - Could have been the blotters.
20:02 - But then I also expanded my operation.
20:04 - I sold eggs to the fraternity houses.
20:07 - I bought them in New Jersey
20:08 - and I could sell them for $0.10 a dozen more by bringing them
20:11 - over the bridge
20:12 - and selling them to the fraternity houses at Penn.
20:15 - That brought in a little money.
20:19 - As a salesman, how are you taking rejection?
20:22 - Oh, I'm very good at that.
20:24 - I figure if you get two rejection
20:27 - and you need one acceptance and you're feeling great again,
20:30 - so you just stick with it.
20:34 - So you graduated from
20:36 - Wharton School, the University of Pennsylvania.
20:38 - I was 21 in 1941, 41 at the start of the war,
20:43 - start of the war.
20:45 - Well, I had applied for a naval commission
20:47 - in my junior year, and I got the commission and
20:53 - I then was sent to war production school
20:57 - where we learned about manufacturing
21:00 - and the school got us jobs that were about 30 of us.
21:04 - My job was with Westinghouse Electric,
21:07 - and it's a steam turbine plant
21:10 - and message engineering,
21:13 - which is time study was taught to us all.
21:15 - That went on for about nine months
21:19 - and I hadn't gone to officer's training school yet,
21:21 - which you're supposed to do, but I was very anxious to get in
21:26 - and I was got myself asked for
21:29 - by the commandant of the Fourth Naval District.
21:32 - That's one way you could move faster if you had a sponsor.
21:36 - I met the commandant and he took a liking to
21:38 - me and requested me to be in
21:42 - commissioned officer as soon as possible.
21:45 - And then I went to work for him at the Navy Yard
21:48 - here in Philadelphia. In Philadelphia.
21:50 - And he if you can believe this, I was there for four years.
21:53 - I couldn't get out.
21:54 - I was in the Bureau of Ships. I was declared essential.
21:56 - I knew all the rules and regulations
21:59 - because I'd gotten in early enough
22:00 - to learn all the new ones.
22:02 - So I stayed there for four years.
22:05 - I worked on the Bureau of Ships at that time.
22:08 - Did you enjoy it?
22:09 - Oh, I loved it. It was marvelous.
22:11 - I was with much older fellows
22:14 - and they all seem the same once they put a uniform on.
22:18 - It's only when
22:18 - you met the wives that you realized
22:20 - that they were older than you by a lot.
22:22 - But I.
22:23 - I really learned an awful lot
22:25 - about cost control and about inventories
22:28 - and other things about manufacturing and building.
22:32 - And it was
22:33 - very I went to school there, too.
22:37 - I was there so long whenever somebody died.
22:39 - I was a pallbearer. Really?
22:43 - I can't complain.
22:44 - I was a little embarrassed about being in Philadelphia.
22:46 - Everybody else was overseas.
22:48 - I had a brother who also with us,
22:51 - a sailor and a small boat man from New Rochelle.
22:55 - He was married and had a child and he was out on a sub chaser.
22:58 - Then six months from the day he was inducted as an officer
23:02 - in the Navy, I just sat there and thought of,
23:06 - You ever think about making the Navy a career?
23:09 - No. By the time the war was over,
23:13 - most of the people were offered a promotion
23:16 - if they would stay six more months.
23:19 - But I was so anxious to get out.
23:21 - I turned it down and left and I went into business with
23:26 - a naval officer.
23:27 - His name was Carol Stover, who was a very good engineer.
23:31 - And what the idea was, we were going to search
23:34 - for inventions or products that we could sell
23:37 - to the manufacturing companies
23:40 - who no longer had the war work
23:43 - because that was all canceled, all their contracts.
23:47 - And we developed a couple of little things
23:49 - not too successfully until one day my partner said,
23:53 - Let's manufacture a golf club.
23:56 - He's a very good golfer.
23:58 - They explained to me that all the companies
24:00 - like Spalding
24:01 - and everybody else
24:01 - were all tooled up
24:02 - for military stuff and nobody was making golf clubs.
24:06 - So he said the one club in the back
24:08 - that every good golfer might change is his putter
24:12 - because putters are all distinctive.
24:15 - Why don't we manufacture putters?
24:16 - I have a little machine
24:17 - shop in Germantown, could make a mirror
24:19 - and you can go out and sell them.
24:21 - So we did that. I got a car.
24:24 - This putter was a centric putter because you could have
24:27 - an upright medium or flat lie depending on how you stood.
24:32 - You could so the putter would be any one of three positions.
24:36 - So I made a display that had a little hole in it.
24:39 - You could open up the display
24:41 - in the pro shop or wherever I was selling it.
24:43 - I take a ball putt, it goes up the hole and comes back to you.
24:47 - Well, the minimum water was $3 and the clubs were $10 each.
24:52 - We figured they cost we retail for ten.
24:55 - We sold them six.
24:58 - And I went from Philadelphia to Florida selling golf clubs.
25:02 - I stopped at every shop
25:04 - and eventually we got a mailing list
25:06 - for all over the United States with their credit ratings,
25:09 - and I sold them. One day,
25:13 - Bob Hope was coming to Philadelphia
25:15 - to give a show, and I got the for a photographer
25:19 - at the Inquirer. They kept me backstage.
25:22 - I went up, came off the stage after his show.
25:25 - I ran up to him and said, Mr.
25:26 - Hope, my name is Ralph Roberts.
25:28 - I'm a veteran.
25:30 - I'm manufacturing this club.
25:31 - Could I take a couple of pictures of you
25:33 - holding the club?
25:34 - He said, Sure, kid. And he takes the club.
25:37 - He puts within the hall, nice club.
25:40 - Meantime, the photographers clicking away with the pictures.
25:43 - A week later I had this big brochure.
25:45 - Bob Hope centric Potter new thing on the market.
25:49 - I mailed it out to all the pro shops
25:53 - and we the office business.
25:56 - I never bothered to get his permission,
25:58 - but I did send them a copy of the brochure.
26:01 - Did you ever get a club?
26:04 - I guess we set up a club and the brochure.
26:06 - Years later I had Bob Hope and an ad for Father's Day
26:12 - on for men's wear belts and stuff,
26:15 - and he remembered that this kid came up, got this picture.
26:20 - So it really was very nice.
26:22 - One day
26:24 - I was out putting, I hit the ball and the putter
26:27 - bent like this one over the whole shaft collapsed.
26:31 - So I called up my partner and I said, What happened?
26:34 - He says, I forgot to send them to the hatred place
26:37 - and they're also after the last big shipment.
26:40 - So I said, I think it's time for us to go out of business.
26:43 - We don't want those clubs back.
26:45 - So we closed shop and went out of business.
26:48 - That was the end of my manufacturing.
26:53 - You didn't think to sell the company or
26:56 - work at that point?
26:57 - We were just took to the hills or wasn't going to sell.
27:02 - Do you ever, ever hear any upshot?
27:04 - Did anybody ever track you down after that?
27:06 - You know, what business did you go into then?
27:10 - Well, then I went into the advertising agency.
27:12 - I went to work for an advertising agency
27:14 - that really was my first job, I guess, where
27:17 - I showed up every day and got paid for it.
27:19 - The company was called.
27:20 - I kinda later merged in with some of the larger agencies
27:25 - and one of my clients was Muzak
27:28 - and had an idea of how to sell
27:31 - Muzak and I worked with the local franchisee.
27:36 - That's where Muzak was set up.
27:39 - And then one day I received an offer from the chairman
27:42 - of Muzak,
27:44 - Bill Burton, for Batman
27:46 - and Bowls around the Muzak he also owned.
27:49 - And so I called Peter Britannica,
27:51 - that's the University of Chicago.
27:54 - And they were looking for a sales promotion,
27:56 - marketing, advertising person and
28:00 - they interviewed me.
28:01 - And before you know it, I was working in New York.
28:05 - I commuted every day for several years.
28:07 - I didn't want to move there
28:08 - because I didn't know how long I could stay in that job.
28:11 - These are very high powered people,
28:14 - the New York advertising guys.
28:15 - But I managed to do very well here
28:18 - and eventually I was somebody
28:21 - up for the Pioneer Bell's company out of.
28:24 - I went to that.
28:25 - What was that? Located in Philadelphia.
28:27 - That was located in Philadelphia.
28:29 - Did you have a mentor anywhere along the way?
28:32 - That I mentor anyone?
28:33 - You have a mentor?
28:36 - I guess the closest thing to that would have been my brother,
28:39 - who was a little older than I was
28:42 - and the
28:43 - one who was on the sub chaser on the subject.
28:46 - And my wife's father
28:54 - was a very good
28:56 - financial man and I spent many hours
29:00 - talking to him and playing chess.
29:05 - What kinds of things would you talk about?
29:08 - Well,
29:10 - he was very heavily involved in the security business.
29:14 - And I remember one day the market dropped precipitously
29:19 - and I said, Boy, you must feel terrible today.
29:22 - How much money he must have lost.
29:24 - He says, well, you don't lose it till you sell it.
29:26 - And I think these companies are going to come back.
29:29 - And that's the kind of thinking this guy had.
29:32 - And we talk about the war
29:36 - family and that sort of thing.
29:39 - Now, getting back to the cable business,
29:42 - which we talked about in the beginning,
29:44 - first of all, where did the name Comcast come from?
29:47 - Well, it seemed obvious to me,
29:49 - and I'm surprised that people asked that question
29:51 - because it looks like it's a sugar in a grocery store name.
29:55 - It was a contraction between communication and broadcasting.
29:59 - And come past.
30:03 - Remember who came up with it? Me.
30:06 - Remember the day, the conversation that.
30:08 - No, I think we were just playing around with names
30:13 - and somehow this one popped out
30:18 - and it's been a very good name because I
30:20 - have an advertising background.
30:21 - Obviously,
30:23 - if you have a name
30:24 - that's a new word, it's much safer for copyright
30:28 - than if you just take something called U.S.
30:30 - cable company.
30:31 - It's not so easy to protect, as would be star
30:35 - names like Xerox, Kodak.
30:37 - Those are the Muzak
30:39 - or names that are contractions
30:41 - or made up words.
30:44 - When did you start using the name Comcast?
30:47 - I think it was about 1965.
30:50 - So in that area there
30:54 - was your first cable system
30:55 - in Pennsylvania,
30:59 - first cable system in Pennsylvania?
31:03 - Well, we had applied for a franchise
31:06 - to build a cable system in Philadelphia.
31:09 - And I think really that was the first one.
31:11 - I maybe
31:12 - this one was that one was the Philadelphia franchise
31:15 - probably about 17 years ago because the franchise
31:18 - was 15 years.
31:19 - We just had a renewed
31:21 - that's how I remember how far away it was.
31:24 - Yeah.
31:25 - Over those years since you started
31:27 - using the name Comcast,
31:28 - a lot of cable companies have coming on.
31:30 - A lot of cable companies have fallen by the wayside.
31:32 - Why has Comcast, first of all, stayed in the business
31:35 - and second of all, gotten to be the size that it is today?
31:38 - I think one edge that I had
31:42 - and the bank sort of recognized it was
31:45 - I was very financially tuned in to
31:51 - how to run a business as far as making money is concerned.
31:55 - At the same time, I had a promotional background
31:59 - and those
32:00 - two are not normally found in the same person.
32:04 - The bank really believed in me, this Philadelphia
32:06 - National Bank, and
32:10 - they sponsored almost every project that I had.
32:13 - I could go in there and I'd say, Could you buy me $1,000,000
32:19 - of some equity?
32:20 - You maybe, maybe 5050 in equity in that.
32:24 - And I usually found that was something you could do.
32:28 - And then
32:30 - I had each cable system
32:33 - borrow its own money so that it wasn't a corporation
32:36 - borrowing the money
32:37 - and then feeding it out to different cable systems.
32:41 - The cable manager knew how much debt
32:44 - was on that business
32:45 - and how much interest he had to pay every year.
32:48 - So it put the responsibility on his manager on each system
32:52 - and I knew that if one of them went broke,
32:55 - went down the drainpipe,
32:57 - the loan was against that system and all the other systems
32:59 - would be protected, they wouldn't be endangered.
33:03 - They paid a little more interest to do that,
33:05 - but you could go to bed every night.
33:07 - So each system was its own company
33:10 - with its own financial management.
33:13 - That unusual in the cable industry?
33:16 - I think it is.
33:18 - In those days, if there were multiple system operators,
33:21 - it was easier to borrow money
33:24 - for the whole thing because you had all the assets
33:27 - of the company up against the loan.
33:29 - So the lender felt more comfortable so that was probably
33:34 - more likely than not.
33:35 - In the early days,
33:36 - cable operators went to somebody like Economy Finance
33:40 - who charge 15% interest because they didn't have any
33:44 - money themselves, the cable guys.
33:45 - But I was always able because I had the back money
33:48 - that I got from the original business as support,
33:52 - and I never felt that I was impossible to make a loan.
33:56 - Well, we did learn that
33:59 - the first loans were seven years.
34:01 - Most cable
34:03 - operators could make a loan for seven years with their bank.
34:06 - But after I was in Tupelo for the first three years,
34:10 - I realized you could never pay it off
34:12 - because you keep making extensions.
34:14 - First you say, I'm only going to build 100 homes a mile.
34:17 - Then the next thing I was 75 homes, about 50 homes a mile.
34:22 - And but you kept feeding the money back in the business.
34:25 - And when I went to the bank and said,
34:27 - if we keep this up, we'll never be able to pay it back
34:30 - four years, the
34:32 - banker said to me, Let's go find a life insurance company
34:35 - who are accustomed to making long loans like ten years.
34:40 - So we found a home life insurance company
34:43 - and we borrowed money for 12 years
34:46 - and that set a precedent for the way we operated.
34:49 - We always had long terms to pay off the debt.
34:54 - What kind of hurdles did you have to overcome?
34:56 - Was there a time when you thought that
34:58 - this is not the business to be in, it's time to get out?
35:02 - I never thought that.
35:03 - I always thought this was a very unusual business
35:07 - and the more creative
35:08 - we could become and programing which we were really behind
35:12 - the times and in much of our own,
35:16 - that this was a very, very good
35:18 - business, that the heavy capital investment that required
35:23 - gave you some exclusivity because a lot of people weren't
35:26 - willing to put up that kind of money
35:28 - to build a cable systems,
35:29 - almost like duplicating the telephone company.
35:32 - So we have this industry is built on
35:35 - the ability of the operators to get enough money
35:38 - to upgrade their systems.
35:39 - Just like today, all of our systems are upgraded
35:43 - at this point in time
35:45 - so that they can have two way communications.
35:47 - Cable for years just was one way.
35:51 - Now it's no longer one way opens up a whole new
35:56 - Pandora's box of problems, but also some riches to
36:00 - what became of Philadelphia National Bank.
36:04 - They got sold and I got sold to a bank, of course, states,
36:11 - and now they're sold to
36:14 - another bank.
36:16 - Do you still do your business with that one bank or have you?
36:19 - So the business is spread
36:23 - so big.
36:23 - Our company has a market value of about $40 billion.
36:28 - So we're involved with many banks
36:31 - and many investment bankers.
36:34 - As your company has been headquartered in Philadelphia?
36:36 - Yes, well, we were we were headquartered
36:39 - really in Bella Kenwood, which is a suburb, Philadelphia.
36:43 - But then we got the Philadelphia franchise.
36:45 - We offered to come into the city,
36:48 - have our corporate offices here
36:49 - for at least one year, and that was 17 years ago.
36:54 - And they're still here.
36:55 - But I've lived in Philadelphia or the area since
36:58 - I moved from New Rochelle.
37:01 - As the company has grown, has there
37:02 - been pressure to move the headquarters to New York
37:06 - or Denver or another any other city?
37:10 - Only in one case, when we were
37:12 - planning an acquisition, the company
37:16 - that was being acquired wanted to move the offices.
37:18 - But other than that, Philadelphia has been our home.
37:23 - How has business changed since you started out
37:25 - and you mentioned
37:26 - that one gentleman who believed in handshake deals is is that
37:31 - is that can deals still be made with handshakes today?
37:36 - I'm sure there is.
37:38 - What happens is the way a deal is usually done
37:41 - is you get together with the person you're in our case,
37:44 - we've only been a buyer, try to strike a deal
37:48 - that seems to be acceptable to both parties.
37:52 - And then you
37:52 - bring in a million lawyers and get the things signed up.
37:55 - So the handshake deal really
37:59 - was a banker
38:01 - to a prospective borrower who the banker had faith in.
38:06 - It's not so unusual then,
38:07 - because if you look at some of the industry,
38:10 - the Japanese who loan money to the Bank of America,
38:14 - to all the movie producers, they did it because Mr. G.
38:18 - And then he liked you.
38:20 - And that's the way it was here.
38:23 - You still have your system.
38:24 - Tupelo Oh, yes, that's
38:27 - I, I keep thinking,
38:29 - I tell everybody it's the birthplace of Elvis Presley.
38:32 - How can you sell it
38:36 - now? Along the way you bought the QVC network.
38:39 - Yes. Is that the first program you got into?
38:42 - Well, I'll tell you about how we bought QVC
38:46 - being in the advertising business.
38:48 - I spent a lot of time looking at different kinds of ads.
38:52 - And there was one series of ads called
38:54 - that were done by the Franklin Mint.
38:56 - What the Franklin Mint did was they made coins.
39:00 - They were coins that would say the sea.
39:02 - Here's a coin set of the presidents and sterling silver.
39:06 - So much money you can pay for it so much a month.
39:09 - Here's
39:11 - another coin from some other commemorative idea.
39:14 - And they sold a barrel full of coins
39:18 - and the ads were absolutely compelling.
39:21 - Wonderful.
39:23 - So much so that the Time Warner bought the company
39:26 - believing that they would have this mailing list in this town
39:30 - and they would be able to sell products
39:34 - that Warner Brothers might develop to this vast
39:37 - market of the Franklin Mint.
39:41 - Well, the Warners didn't do too well with it, and they sold it
39:45 - to a man and a wife who lived in California.
39:48 - Now an hour in Philadelphia, running the Franklin. Then
39:51 - one day in comes a guy who tells me
39:53 - that he's covenant not to compete.
39:57 - He started the Franklin men he sold at the Warners,
40:00 - and now he's deciding whether he should go into the
40:04 - catalog business
40:06 - or television merchandizing, as he called it.
40:10 - I said, Are you them?
40:11 - His name is Joe SIEGEL, said Mr.
40:13 - SIEGEL, are you the man who invented the Franklin Mint?
40:16 - And that was wonderful ads, he said.
40:18 - Absolutely, I'm the guy who did it.
40:20 - I got up from my chair very dramatically.
40:23 - I went over to the door of my office and I closed it
40:26 - and I said, Mr.
40:26 - SIEGEL, forget about the catalog business.
40:30 - You should go into television merchandizing.
40:32 - And if you do, I'd like to buy
40:34 - as much of your company now that you'd let me buy.
40:38 - And I'll guarantee you're getting you
40:40 - 1 million customers inside of 12 months.
40:44 - I couldn't believe it.
40:45 - And we made a deal.
40:47 - And then he went out and I called up every cable guy
40:51 - I knew, and I said, Look, you ought to put this in.
40:54 - They're going to give you a 5%
40:57 - of the cash sales, go to you for your company.
41:01 - And in addition to that, this company is going to go public
41:04 - and make you make more money in the stock.
41:06 - And you will.
41:07 - And I think ever four the 5%
41:10 - and there will be some basis
41:13 - of how many subscribers or how many shares you'll get.
41:16 - Well, everybody
41:18 - almost everybody bought a deal and the story
41:23 - company just burst forth as gigantic.
41:27 - And it's been very successful and Mr.
41:32 - SIEGEL was very rich.
41:33 - And Comcast got control of the company
41:36 - in partnership with John Malone, who had started another
41:40 - merchandizing company that hadn't done quite so well.
41:43 - And we merge the two businesses together and we ended up with
41:47 - managing the company and Mr.
41:50 - Steagall was still around.
41:53 - She's still involved with QVC, he's an advisor.
41:56 - He comes in and comes around.
41:57 - He's a man who is very entrepreneurial.
42:00 - He started a hotel, had four or five projects
42:04 - going all at the same time.
42:05 - He gets bored with it when he's too long in one company.
42:08 - He's very smart
42:11 - now. Comcast, too, also a few years ago
42:13 - bought the Philadelphia 76 years, the Philadelphia fliers.
42:16 - Can you talk about how that came about?
42:19 - Well, the day we announced
42:21 - we bought them, our stock went down 20%.
42:24 - We thought that having control of the sporting
42:29 - activities of popular like hockey and basketball,
42:34 - that we could develop a sports channel.
42:36 - That would be something that Comcast could
42:40 - use to sell more subscribers.
42:42 - And in order to do that, you had to have
42:45 - control of the game. So
42:50 - when a proposition was offered to us
42:52 - to buy the Sixers and the Fliers and the stadium,
42:57 - we grabbed it
42:58 - knowing about this channel we were going to create.
43:01 - Wall Street didn't see it that way.
43:03 - They said nobody goes in the sporting business to make money
43:06 - because you have to pay these players.
43:08 - So much is impossible.
43:10 - But that didn't bother us because we knew that channel
43:13 - would be very popular and it gets the highest ratings
43:15 - of any channels that we have on cable today.
43:20 - And it's we've got about two and a half million subscribers,
43:24 - just the ones that we have from New England or
43:27 - I guess New Jersey down to Florida.
43:31 - How did the opportunity come your way to buy them?
43:35 - Well, we had a reputation around town
43:39 - of being very entrepreneurial and willing to try new things.
43:43 - And the guy who had the Sixers name was Harold
43:47 - Katz decided that he'd maybe like to cash in.
43:51 - And he passed the word up through the sporting fraternity.
43:55 - And one of them, a man named Snyder,
43:58 - who owned the hockey team.
44:01 - The stadiums came at us
44:03 - like maybe you guys would be interested
44:05 - in getting into the sporting world. It's a lot of fun.
44:08 - We love it.
44:09 - So we looked at it and went through
44:12 - and bought the ownership.
44:14 - But we kept Mr.
44:16 - Snyder so marvelous businessman and knows the sports world
44:20 - as our partner.
44:22 - He owns a major portion of the company and he runs it.
44:25 - We're
44:27 - pacifiers when it comes to the fights,
44:30 - but we really are out of it.
44:32 - We don't manage the that part of the business,
44:35 - but we do manage
44:36 - the cable part where we have this wonderful channel.
44:41 - Are you much of a sports fan yourself?
44:43 - Not really.
44:44 - My son Brian is a complete sports fan.
44:48 - I somehow or other matter of fact,
44:50 - I never saw a basketball game before we bought him.
44:52 - I saw it on television, but I never was there.
44:55 - But now I've become more enthusiastic than I ever
44:59 - was or I ever thought I'd be.
45:02 - Can you talk a little bit
45:03 - about the relationship between sports and cable?
45:06 - Well, there's two things in the world
45:09 - that people can't do without.
45:10 - One seems to be movies and the other sports
45:13 - and people that are 100% involved in the sports
45:17 - will do anything to see the games or to know about them.
45:21 - And so
45:24 - I think that it's necessary for cable to have a
45:27 - representative on their channels that they carry lots of sports
45:32 - and of course, movies, particularly movies
45:35 - without commercials, which is same as HBO.
45:37 - The idea was people love it,
45:40 - they can't get enough of it.
45:43 - Or the problems that come along with the popularity
45:46 - of sports on cable mean,
45:47 - do you get to the point that you're
45:48 - kind of held hostage
45:50 - by the sports that were very definitely held hostage
45:53 - by some of the programmers who have sports?
45:56 - Because
45:59 - they insist that
46:00 - we carry other channels in order to get the sports channels.
46:04 - So this is a problem that the operator has
46:08 - with some of the
46:11 - suppliers of programing
46:14 - and you mentioned your son Brian, can you talk a little bit
46:17 - about him? What does he do for Comcast?
46:20 - Well, son, Brian is a perfect
46:23 - example of somebody being brainwashed
46:26 - to run a business.
46:27 - He started in high school.
46:29 - He was very anxious to come to work for Comcast.
46:32 - So your oldest son is a number who we have three sons
46:38 - and he went to work for the company
46:41 - and during his high school years and when he finished school,
46:46 - when he graduated from the Wharton School,
46:49 - he came and said, you know,
46:51 - the Wharton School can get us all these jobs
46:53 - and these investment
46:54 - banking houses and banks and insurance companies.
46:57 - But I don't want to go to work for
46:58 - am I just want to work for Comcast.
47:01 - So I kept telling him he should go out and
47:03 - get some experience somewhere else and bring it in to us.
47:07 - So now I want to go to work for Comcast.
47:09 - Finally, one day
47:10 - he said to me, You know, I think you're rejecting me.
47:14 - I'll took a gulp.
47:16 - I said, You can come tomorrow, start tomorrow.
47:20 - And I sent him out to
47:23 - Westmoreland, which is a cold steel area,
47:27 - Pennsylvania, Pennsylvania, to be an apprentice.
47:31 - He climbed the poles.
47:32 - He made installations.
47:34 - He started at the bottom.
47:35 - And I explained to him, I said, you know,
47:37 - I never run a cable system myself,
47:40 - but today everybody around me knows all about it,
47:42 - probably more than I do.
47:44 - And if you want to
47:46 - run this place, you got to know what they're talking about.
47:49 - So when they come in and tell you something
47:51 - you can sense with a gut feeling,
47:53 - whether you're hearing a story right or not.
47:56 - So he went through
47:57 - several years from one move to the next to the next.
48:01 - Did he like that part of it?
48:02 - Insulation and climbing poles.
48:04 - He wasn't married and it was fun.
48:08 - One story I like to think about,
48:10 - I was working in West Wall and he said, You call me up one day.
48:13 - He says, You know, Dad, these guys are terrific.
48:15 - When they finish work, they all go to this bar
48:17 - and I drink lots of beer and these waitresses come around
48:21 - a slap them on the backside.
48:22 - This just having a marvelous time.
48:26 - So he really learned the hard way
48:30 - and it's worked out extraordinarily well.
48:33 - He is very smart.
48:35 - He has something I like to think of as street smarts.
48:38 - He can't be fooled too easily and he's imaginative
48:43 - and people like him and he happens
48:46 - to be a nationally ranked squash player.
48:49 - So and a very good golfer.
48:51 - So we have all you need to be successful in business.
48:57 - At what point did he work his way back to
48:58 - corporate headquarters?
49:00 - I think is probably second year.
49:04 - And I think that we put him in Trenton.
49:07 - He was in
49:10 - and in Michigan, it was a system up there that we put him in.
49:14 - So he were and also we were in the music business at that time
49:18 - because my brother, who had the same background
49:21 - as I did, he was an advertising guy
49:25 - and he was around when they had a
49:28 - big advertising thing with Revlon and he was recruited
49:32 - to go to music, same as I was,
49:35 - because we knew we never lost contact with our music.
49:38 - People.
49:39 - And he became executive vice president of music.
49:43 - And then we started to buy music franchises
49:46 - and we ended up with 18 of them, the largest music distributor,
49:51 - and we decided to sell that business,
49:55 - use the cash to buy more cable.
49:59 - So that was his music still basically
50:01 - in the same business, elevator music,
50:04 - we call
50:05 - it plan music, which we call our second drive
50:10 - today.
50:10 - You can get 30 or 40 channels of programing,
50:13 - I believe, from Muzak.
50:14 - So it's almost any kind of music
50:16 - you want, whether you want to pay your bar
50:18 - or you want to your factory or office,
50:20 - and it's still going strong.
50:22 - I think there's more music sold today than there ever was.
50:27 - A You mentioned Brian, you have other children?
50:30 - Yes, I have
50:33 - two girls and three boys.
50:35 - What are they doing now?
50:37 - They're all have their own careers.
50:40 - They're all different.
50:41 - Nobody else in Comcast, none of them are interested.
50:44 - They're all interested in other subjects.
50:46 - And they've moved around a bit.
50:47 - Part of the philosophy do something that you make.
50:50 - You're happy not just to make money, but to enjoy it.
50:54 - And you still together with your partners,
50:56 - your original partners, with Comcast doing Brodsky.
50:58 - And yes, Julian Brodsky is probably one
51:02 - of the smartest financial men and women in this industry.
51:06 - But in almost any industry is very creative financial mind
51:11 - and Dan
51:17 - ran the cable operation and Julian provided the money.
51:22 - He eventually I was less involved with the banks
51:25 - and he was more involved than with the insurance companies.
51:28 - And he had some very ingenious ideas about different kinds
51:31 - of ways of borrowing money and bonds and
51:35 - convertibles, you name it.
51:37 - We had it and Julian was right up to snuff, and he's still here
51:41 - today, and he's now running a venture capital fund
51:47 - very successfully that we gave a bunch of money
51:50 - to join and said, here, see what you can do with it.
51:53 - And he's been marvelous at developing new places
51:57 - for making money outside the cable industry.
52:00 - And Dan Aaron dinner.
52:02 - And unfortunately, he got Parkinson's disease and
52:07 - he's not
52:10 - well with all the troubles he's got.
52:14 - He had time to write a book
52:16 - and the book is called Take the Measure a Man.
52:20 - And it's a whole history of his life coming from Germany
52:25 - as a refugee and the problems that he had
52:29 - until he finally rose up to become chairman
52:31 - of the National Cable Television Association.
52:34 - So he was an outstanding operator.
52:37 - So we had two very talented people, and I was just lucky
52:41 - to be there, to be carried along with him.
52:44 - What kind of schedule do you keep now?
52:47 - Well, I'm I'm supposed to work four days
52:50 - a week Monday, Tuesday, Wednesday and Thursday
52:53 - and then occasionally on Friday.
52:55 - And that's my schedule.
52:58 - And then I read it. But you still ride horses?
53:02 - Yeah, well, I have two homes.
53:03 - One is in Center City, Philadelphia,
53:05 - where I can go home from work or easily.
53:09 - And the other is a farm that I have out about 50 miles away.
53:14 - And I have horses on there and that's hard country.
53:18 - You join the hunt.
53:19 - If you live out there
53:21 - and you have a horse that's a jumper and one that can.
53:25 - And so I enjoy doing that.
53:27 - You still now do that jumping over fence
53:29 - and not as much as I did, but I still do it.
53:32 - You go on fox hunts? Yes.
53:35 - How do they work?
53:37 - As exciting as can be.
53:40 - You. They have a
53:43 - hounds.
53:43 - They're called the animals.
53:45 - Chase the fox and sniff him out.
53:48 - Find out where he's going and we say after
53:52 - the horse, people on horseback race after the hounds
53:55 - and the fox changes direction very frequently.
53:59 - And so the thing moves to another place.
54:01 - And I've been out there where there's 150 hunters,
54:05 - all dressed exactly alike, have a black
54:07 - hat and a black jacket, khaki pants and a black helmet
54:14 - by him.
54:15 - And you just as the most gorgeous sight
54:18 - you ever saw, just running over the meadows.
54:21 - There's thousands of acres out there where we hunt
54:25 - that are farmland, and the farmers
54:27 - give you permission to go over that land.
54:30 - No foxes killed,
54:32 - the fox goes to ground and then they master
54:37 - the hounds and send you off in another direction.
54:40 - What does that mean? Fox goes to ground?
54:43 - Well, he goes in a little hole that the foxes find
54:47 - and matter of fact, this particular hunt
54:49 - in some instances creates these holes.
54:52 - So the foxes go in there and be saved.
54:57 - I've never seen a hound catch a fox.
55:03 - Now, you turned 80 not too long ago.
55:06 - Did you?
55:07 - What did you think about at the time on turning 80?
55:09 - I thought it was terrible.
55:11 - That's impossible.
55:12 - I can't imagine people being 80 years old.
55:15 - Well, yeah, I know.
55:17 - You plan on continuing coming in to work four days a week.
55:21 - If I if they'll let me, I'm very happy to do so.
55:24 - The worst thing, I think for some
55:27 - people, retirement is difficult because.
55:30 - You don't know what to do with yourself.
55:32 - You get bored. And the old joke,
55:35 - my wife wishes I wouldn't
55:37 - come home for lunch every day, but that's what happens.
55:40 - So other people who have a hobby or some strong interest
55:45 - can take advantage of retirement and devote more time to that.
55:48 - And they enjoy that as much as they do the other work.
55:51 - I really don't have a strong hobby
55:55 - that would be of great interest
55:58 - as compared to being involved in the company.
56:02 - Do you watch much television?
56:04 - No, it's hard to watch because I leave the office late
56:09 - and by the time I get home
56:11 - and go out for dinner or something, I go to bed
56:15 - and I don't see half the shows on television.
56:19 - The people we're talking about, except some special case
56:22 - where you deliberately do so, give a kind of vision for what
56:29 - Comcast might be ten years or 20 years from now.
56:32 - I think Comcast can be a leader
56:36 - in the tremendous new concepts
56:40 - that are being developed through communications.
56:43 - I mean, the Internet is absolutely staggering.
56:45 - What it can do and what the ramifications are.
56:48 - That's why all these companies were created overnight
56:52 - because of the Internet.
56:54 - They didn't have the financial wherewithal
56:56 - and they didn't have a good business plan.
56:57 - So some of them didn't make it.
57:00 - But I've seen things that are almost impossible.
57:03 - I was in England at our operation.
57:06 - That's a QVC operation just a couple of weeks ago,
57:10 - and they're developing things for interactive television.
57:13 - I and by instantaneously you can do things
57:17 - that you could never do before.
57:19 - Once the systems were made two way,
57:21 - it opened up a whole new opportunity.
57:25 - So hopefully we will be an opportunity
57:28 - and I hopefully will be leaders.
57:31 - How would you like to be remembered
57:35 - as being a nice guy who worked hard
57:38 - and made a few buck?
57:42 - Ralph Roberts, thank you very much.
57:43 - My pleasure.
57:45 - Thank you for inviting me.